- TekSynap (Arlington, VA)
- …seekinga **IT Service Support Specialist** toprovideTier 1/2 helpdesk support to JPO end users, resolving issues, managing tickets, andassistingwith ... needed. + Support onboarding and training of end users. + Providecustomer-focused service to US,...+ **Amount of Travel** :Minimal(5%);primary presencerequiredin Arlington, VA for user support . Limited travel for surge … more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …+ Minimum of three (3) years of experience in an IT support or customer service role, with a strong emphasis on end - user satisfaction. + Solid technical ... and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll… more
- PwC IT Services Co. (Richmond, VA)
- **Line of Service ** Internal Firm Services **Industry/Sector** Not Applicable **Specialism** IFS - Internal Firm Services - Other **Management Level** Senior ... within Internal Firm Services , will provide you with the opportunity to support our core business functions by deploying applications that enable our people to… more
- General Atomics (Chantilly, VA)
- …multi-source data, optimizing backend services , or shaping how insights reach the end user , your work will directly support operational missions that ... sea. Our systems-including the widely used THRESHER and DRAGONSPELL platforms- support tens of thousands of users at all levels...scalable, and tailored to complex user needs. Whether you're integrating… more
- Koniag Government Services (Chantilly, VA)
- …Government Services is seeking a skilled Windows Systems Administrator/Technical Support Specialist to support Department of Defense (DoD) IT operations. ... Koniag Data Solutions, a Koniag Government Services company **,** is seeking a Windows System... company **,** is seeking a Windows System Administrator/Technical Support Specialist with a **Secret clearance** to support… more
- William C Brown Inc (Springfield, VA)
- …VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End ... hardware in all stages including unpacking and setup of end user devices Resolve IT incidents from...and thick clients) Monitors KVMs Print, Fax and Scan Support Services Audio Visual Services … more
- NANA Regional Corporation (Fredericksburg, VA)
- …and evaluated. + Assists end user with accessing NDCAC services and support . + Applies advanced diagnostic techniques to identify problems, investigate ... the knowledge required for each area. + Provides timely and expert incident management services in strict adherence to the Service Agreement Level (SLA) metrics… more
- CACI International (Springfield, VA)
- …of a broad portfolio of performance-based IT services (primarily end user and IT infrastructure engineering support and services ) to DHS. The ... Serve as a Senior IT Program Manager on a team responsible for project management support and services . Responsibilities include: + Support in the day-to-day… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …troubleshooting, hardware installation and repair, and data transfers. + Provide user support , guidance, troubleshooting, and training. + Install, configure, ... Associate's degree or 5+ years of practical experience in service support management. + DoD 8570 /...and commercial customers in the areas of engineering, maintenance services , information technology, program support , logistics/base … more
- Fannie Mae (Reston, VA)
- …establish frameworks for governance, risk management, compliance, and operational excellence in end - user services and collaboration technologies. *THE IMPACT ... support hybrid work environments, modern device management, and end - user computing strategies across Windows, macOS, iOS,...related field. * Strong expertise in Microsoft 365 governance, end - user computing, IT service management… more