- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …troubleshooting, hardware installation and repair, and data transfers. + Provide user support , guidance, troubleshooting, and training. + Install, configure, ... degree or five (5+) years of practical experience in service support management. + DoD 8570 /...and commercial customers in the areas of engineering, maintenance services , information technology, program support , logistics/base … more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support for all environments and networks supporting end users. Route Tier 2/3 ... Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and… more
- Coast Guard Community Services Command (Chesapeake, VA)
- …teams and business units, including Helpdesk, Network Operations, Security, and Application Support , to identify operational gaps, improve service delivery, and ... Closing Date: Until Filled Work Schedule: Full Time Position: IT Systems Support Specialist Salary: Negotiable Who May Apply: All Sources Location: Chesapeake, VA… more
- General Dynamics Information Technology (Arlington, VA)
- …hardware and software. + Perform in-person customer service and phone support service to 4,000 end - user community. + Perform trouble ticket action to ... Escalate tickets as needed. + Ensure all tickets work include the problem, the solution, the end user , initiation and completion time, and end user … more
- Red River (Chantilly, VA)
- …and clear communication during every interaction - phone, chat, or email. + Troubleshoot end - user issues related to email, MFA, VPN, and account access in ... At Red River Managed Services , we provide a welcoming and positive workplace...+ In-depth experience diagnosing and resolving technical issues on end - user laptops, including both Windows and macOS… more
- Acclaim Technical Services (Herndon, VA)
- …network equipment, telephones (VoIP, analog, ISDN), voice media gateways and associated service modules. Responsibilities include: + Interact with end customers ... Acclaim Technical Services , founded in 2000, is a leading language,...continues to grow. ATS is actively hiring an IT Support Officer w/ TS/SCI w/ Poly to join the… more
- CACI International (Chantilly, VA)
- …shifts, to support 24x7 mission-critical operations. * Demonstrated customer service orientation, with experience supporting end users across phone, email, ... the Frontline Account Manager will: Key Responsibilities: * Provide first-level technical support in a 24x7 world-class service center, responding to inbound… more
- General Dynamics Information Technology (Fairfax, VA)
- …intelligence missions. With a career in Information Technology at GDIT, you'll make the end user 's experience your priority and we'll make your career growth ... information systems, or related technical discipline; experience providing Tier 2 Service Desk support ; strong biometric research techniques and methodologies;… more
- Prometheus Federal Services (VA)
- …requirements and translate them into technical designs + Develop and deliver user training, documentation, and ongoing support for solutions Continuous ... Position Summary Prometheus Federal Services (PFS) is a trusted partner of federal...non-technical stakeholders + Experience leading workshops, requirements sessions, and end - user training + Authorized to work in… more
- Amazon (Arlington, VA)
- Description The Last Mile Fleet In Life Services team is looking for a Sr Product Manager to own the end -to- end strategy and execution of the Fleet ... (FIF) in North America. FIF is Amazon's innovative program that supports Delivery Service Partners (DSPs) with expected wear & tear related fleet repair costs. This… more