- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …technical language into user -friendly terms will be key in providing exceptional service . The ideal candidate will bring a history of successful IT support , ... effectively with end users to provide assistance and guidance + Support with knowledge management, quality assurance, reporting insights, as needed + Attains a… more
- Nestle (Arlington, VA)
- …into the product** + Responsible for facilitating discovery and design sprints to gain end user perspective and feedback + Responsible for making final decisions ... are doing + **Bring the product to life from end -to- end , with full support and...developing and coordinating user -acceptance testing, trainings, and user materials + Responsible for exciting end … more
- EBSCO Information Services (Richmond, VA)
- EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the ... information needs and maximize the research experience of our end -users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most… more
- GE Appliances, a Haier company (VA)
- …Design & Solutioning (60%)** + Participate in the design of Salesforce Field Service architectures, focusing on scalability, performance, and user experience. + ... 5+ years of experience in Salesforce architecture, with a strong focus on **Field Service ** solutions. + Proven ability to design end -to- end Salesforce… more
- Cognizant (Richmond, VA)
- …digital transformation that when implemented, lead to improved process and end - user experiences for everyone. The CIS Service Line Specialist will provide ... Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk, Desktop Engineering, Desktop Support , Messaging and Collaboration,… more
- Anywhere Real Estate (Virginia Beach, VA)
- …contribute to the future of real estate technology. In this role, you will support the design team in crafting intuitive, user -centered experiences for our web ... skills while helping to create exceptional digital experiences. **Responsibilities** **_User Research Support :_** + Assist the UX research team in conducting user… more
- Meta (Reston, VA)
- …Deploy sustainable and effective training models for user onboarding/offboarding 13. Support system auditing for proper use in service of pragmatic ... issues through root-cause analysis, administrative tooling, and technical networks 8. Administer/ support user access & modification requests for active systems… more
- SAIC (Reston, VA)
- …processes to meet evolving and changing needs and business requirements of customers, service providers, and internal stakeholders + Support the development of ... perform analyses and troubleshoot issues across specific ITSM process areas + Ensure end - user satisfaction during the fulfillment of requests + Take corrective… more
- SMX (Fort Belvoir, VA)
- …help desk. This role involves overseeing the delivery of IT help desk services , managing IT help desk support , ensuring platform reliability and security, ... Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at...SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks supporting end… more
- GovCIO (Arlington, VA)
- …update, and track service call requests, and stage and take down end user workstations and associated equipment. **Qualifications** + High School with 3 ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/4960/senior-customer- support -professional-%28it-specialist%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Arlington_ **ID** _2024-4960_ **Category**… more
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