• ERP Business Process & Migration Support

    Insight Global (Norfolk, VA)
    …government customer focusing on customer support , troubleshooting, communications across teams, and end user support of the migration. This specific role ... Job Description Insight Global is seeking a Sr. Direct Support Analyst to support a large federal...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
    Insight Global (09/09/25)
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  • Manager, IT Employee Experience Technology

    PenFed Credit Union (Mclean, VA)
    …will perform other duties as assigned. + Manage a team of technicians responsible for end user computing technology support for the enterprise. + May oversee ... lead a team of technicians responsible for providing exceptional end - user technology support to our...standards catalog which lists all core end user device platform standards and/or services provided… more
    PenFed Credit Union (09/13/25)
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  • Senior IT Systems Administrator

    ManTech (Chantilly, VA)
    …team in **Chantilly, VA.** **Responsibilities include but are not limited to:** + Providing end - user support to personnel utilizing ITD IT systems. + ... Triaging help desk tickets for a broad range of service requests to include file transfers, assistance with desktops...Experience with both Windows and Linux operating systems. + End - User Support : Experience providing help-desk… more
    ManTech (08/20/25)
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  • Senior IT Systems Administrator

    ManTech (Chantilly, VA)
    …team in **Chantilly, VA.** **Responsibilities include but are not limited to:** + Providing end - user support to personnel utilizing ITD IT systems. + ... Triaging help desk tickets for a broad range of service requests to include file transfers, assistance with desktops...Windows and Linux operating systems. + Experience providing help-desk end - user support for common desktop… more
    ManTech (08/20/25)
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  • IT Engineer - Microsoft Enterprise Systems…

    General Dynamics Information Technology (Fort Belvoir, VA)
    …system performance issues, and connectivity problems. + Deliver **remote and on-site end - user desktop support ** , resolving escalated technical issues ... 2 engineer, you will be responsible for advanced troubleshooting, user support , and system optimization f **or...+ Collaborate with external teams to analyze and improve end - user experience. + Participate in incident triage… more
    General Dynamics Information Technology (07/16/25)
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  • Bilingual (German/English) Service Desk…

    CAI (Richmond, VA)
    … Desk Agent, you will be responsible for providing end user support to our clients utilizing excellent customer service skills. This is a part-time ... Monday - Friday.** **What You'll Do** + Provide generalIT end - user support + Utilize excellentcustomer...monthly metrics + Preserve and grow your knowledge of Service Desk procedures, products, and services +… more
    CAI (09/06/25)
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  • ServiceNow Operations Specialist

    Bank of America (Richmond, VA)
    …platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support , release support as well as production ... role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts...environments + 5+ years of experience with application & end - user support + Experience as… more
    Bank of America (08/29/25)
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  • Senior Associate - HR Delivery

    Capital One (Mclean, VA)
    …in which the business truly values the strategic HR partnership. If you have a passion for end - user support and product, and want to be part of a winning ... Associate position will lead the HR Talent Acquisition Product Operations Support team and interact with cross-functional partners to understand product strategies… more
    Capital One (09/26/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... team of Service Desk technicians to resolve and escalate ...an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Help Desk Analyst

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …Infrastructure support services , which includes Tier 1 Help Desk, Tier 2 End User Support , Tier 3 Server, Platform, and Network Infrastructure ... Support and Engineering. Services shall include, but are not limited to, technical...of escalation across all tiers. Position Description: Responds to end - user requests for technical assistance by phone,… more
    Systems Engineering Solutions Corporation (09/26/25)
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