- CAI (Richmond, VA)
- …+ Excellent verbal and written communication skills for requirements gathering, collaboration, and end - user support + Ability to manage multiple priorities ... Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a...teams to troubleshoot data inconsistencies, resolve reporting issues, and support User Acceptance Testing (UAT) + Create… more
- General Dynamics Information Technology (Falls Church, VA)
- …Manager, you will be responsible for developing and delivering comprehensive infrastructure and application/ end user support services to the NIAID ... multiple HPC clusters, scientific storage, scientific instrumentations, and application support services for a catalog of over...and custom applications. Your team will provide high-touch, consultative end user support to a… more
- General Dynamics Information Technology (Springfield, VA)
- …network and/or other collaboration devices . Experience providing customer service and end user support . Hands on experience troubleshooting and ... With a career in application development, you'll make the end user 's experience your priority and we'll...TS/SCI cleared **AV Systems Engineer** joining our team to support our intelligence customer in Springfield, VA. **HOW A… more
- Spectrum Comm Inc (Falls Church, VA)
- …priorities, coordinate escalations, and deliver high-quality end - user support in accordance with established service standards. Key Responsibilities + ... system configurations. + Ensure compliance with security and configuration baselines for all end - user devices. + Serve as a liaison with enterprise-level IT… more
- Noblis (Chantilly, VA)
- …redesign of systems and processes for HR within our government space, as well as end user support . **Job Responsibilities:** + Support a well-resourced, ... + Lead governance processes for coordination and validation of requirements. + Support acquisition needs to onboard a technical implementation team. + Plan… more
- General Dynamics Information Technology (Chantilly, VA)
- …and resolve incidents with both short-term workarounds and long-term solutions + Provide remote end user support and remotely work with and train ... **Job Description:** Primary responsibilities include providing engineering and administrative support maintaining multiple large Enterprise environments. The supporting infrastructure… more
- General Dynamics Information Technology (Quantico, VA)
- …Family:** Technical Support Services **Skills:** Executive Support ,Help Desk Support ,IT End User Support ,IT Service Desk ... ITD organization in Quantico, VA. + Initiate and resolves service request/problem incidents + Consult with the user...resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or… more
- Zones LLC (Richmond, VA)
- …the need to Escalate to Deskside Services (eg, additional Authorized End User training, Self-Help support opportunities, self-healing opportunities, ... a lot of choices. But when it comes to providers with innovative and differentiating end -to- end service offerings, there's really only one: Zones - First… more
- CompuCom (Roanoke, VA)
- …a qualified **Field Technician** to join their team **onsite** in Roanoke, VA and provide end - user support . This resource will work the hours of 8AM to ... Follow-up with end users to provide status updates as per service level guidelines(SLA's) **Skills and Qualifications** **:** + Experience servicing printers +… more
- Serco (Herndon, VA)
- …Description** The Senior Manager, Service Operations oversees Serco North America's frontline end - user support services , including the **Help Desk** ... support tools and platforms. + Champion Serco's customer service standards and quality policies. + Ensure SLAs are...service operations teams such as Help Desk, Field Services , and/or PC Imaging/Deployment teams + Experience managing contact… more