- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …configuration. - Ensures IT CSC Helpdesk is trained and enabled to provide Level 1 end user support for existing and new applications, continuously shifting ... Property Management EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc.… more
- M. C. Dean (Vienna, VA)
- …and software needs. **Position Responsibilities:** + Implementing various network technologies and end - user support to include some of the following: ... work and interact with technical and non-technical personnel translating user requirements into responsive applications. + Demonstrated detailed knowledge of… more
- CAI (Richmond, VA)
- …. **What You'll Do** + Provide General IT end - user support including: + Utilize excellent customer service skills and exceed customers' expectations. ... requests from associates and vendors, and providing the technical support and customer service needed to solve...monthly metrics. + Preserve and grow your knowledge of Service Desk procedures, products, and services . +… more
- TAD PGS, Inc. (Reston, VA)
- …related systems, as needed. + Works with developing and conducting a robust training program, end - user support and assistance to HRIS users. + Works with ... and troubleshooting, process improvements, data integrity, systems security and year- end support . + The Analyst, HRIS will...external vendor UltiPro and other service providers to insure the efficient, accurate, and timely… more
- Bank of America (Richmond, VA)
- …platform as defined by the Product teams. Our Operations team is responsible for level-2 end - user support , code migration/release support as well as ... in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both… more
- CACI International (Ashburn, VA)
- …+ Interface with personnel (coordinate meetings; maintain logs, records, and files; provide end - user support ; and perform general administrative duties). + ... opportunity for a **Warehouse Clerk (daytime M-F)** in Ashburn, VA, providing logistics support to the Defense Information Systems Agency (DISA) on the Warehouse and… more
- Development InfoStructure (Rosslyn, VA)
- …development, stage, testing, sandbox, and production environments. + Participate in ongoing production support and end - user support . + Collaboration with ... a leading provider of innovative software development, management, and consulting services , specializing in cutting-edge technologies such as DevSecOps, AI, and… more
- SAIC (Ashburn, VA)
- …log searches to answer operational data requests and audit inquiries. + Respond to end - user feedback and support tickets clearly and helpfully, maintaining a ... logs (Splunk), fulfilling official data inquiries (OPRs), and providing responsive, user -friendly ticket support (via Zammad or similar platforms). Ideal… more
- Dexterra (Alexandria, VA)
- …users and internal teams to configure and use IT Solutions. **RESPONSIBILITIES** + Provide T1/T2 End User and Deskside Support + Provide Asset Management + ... design solutions, especially on data integration, analytics and IT support , that will enhance the user experience....tools and processes as part of the IT Shared Services Team + Serve as the site contact for… more
- CACI International (Chantilly, VA)
- …and staff development. * Provide leadership to deliver efficient and effective operations for end user service support . * Develop policies and ... procedures to support a repeatable and customer-oriented service . * Ensure a knowledge management approach that is repeatable and documents accurate solutions. *… more