- AeroVironment (Herndon, VA)
- …the IT Service Desk team and serves as the highest technical escalation point for end - user support . This role is responsible for resolving highly complex ... improvement initiatives, and ensuring the overall stability and efficiency of end - user computing environments. The Service Desk Technician III collaborates… more
- Parexel (Richmond, VA)
- …SCA to meet project and compliance requirements. This position also offers the opportunity to provide end - user support as the user base grows-making it a ... training and support on SCA features and best practices. + Offer end - user support (as availability allows) to assist with onboarding and troubleshooting,… more
- BWX Technologies, Inc. (Lynchburg, VA)
- …project development, maintaining data integrity and quality control of delivered reports + Provides end - user support and encourage user adoption. Act as ... innovation. We required a diverse range of skills to support our work in the markets that drive our...Tier 1 support for end -users of BI tools. Train end -users on… more
- Huntington Ingalls Industries (Newport News, VA)
- …and engineering + Excellent verbal and written communication skills + Experience with end - user support and troubleshooting + Experience working with ... fabrication and assembly of prototype electromechanical systems. This position is in support of the US Navy's GERALD R. FORD Class Aircraft Carrier propulsion… more
- Sallie Mae (Sterling, VA)
- …required documentation for SOX, disaster recovery and other audit requirements. + Provide end - user training, documentation, and ongoing support to ensure ... financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to… more
- Topcon Positioning Systems, Inc (Richmond, VA)
- …focused on effective software selling, solution bundling, and customer engagement. + Support end - user demonstrations to showcase real-world workflows such ... hired in higher-cost locations may fall at the upper end of the range, while those in lower-cost locations...lower-cost locations may fall toward the mid or lower end of the range. This position may also be… more
- Red River (Chantilly, VA)
- …and clear communication during every interaction - phone, chat, or email. + Troubleshoot end - user issues related to email, MFA, VPN, and account access in ... around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global...+ In-depth experience diagnosing and resolving technical issues on end - user laptops, including both Windows and macOS… more
- AeroVironment (Arlington, VA)
- …software development lifecycle + Facilitate feedback sessions and iterate designs based on end - user input + Ensure UX solutions align with mission requirements ... role of the **UX Engineer** is to design and refine intuitive user experiences for mission-critical software platforms. This role focuses on translating complex… more
- RGP (Glen Allen, VA)
- …Service DevOps & Quality, Release & Compliance, Customer Success, and Decision Support Reporting. 1) Epic Elaboration & Solution Design + Deliver current state ... are reflected in acceptance criteria, error handling, data quality thresholds, and user experience considerations. 4) Prototyping & Modeling + Produce early user… more
- Red River (Chantilly, VA)
- …for working on a team within the NOC. This position will handle technical support requests directly from customers as well as escalation from other team members and ... field engineers. Our engineers are responsible for maintaining user uptime and improving their computing experiences through effective maintenance, problem… more
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