- EMCOR Group (Mclean, VA)
- …resources are not able to resolve and help follow up on status + Address and support Level 1 Vista user needs with customer service focused attitude and demeanor ... to package reports. + Assist with planning, coordination and execution of training for end users including monthly user calls to provide training and best… more
- BAE Systems (Norfolk, VA)
- …Computer Science, Information Technology, or related field + 4 years of experience in IT support , with a focus on end - user computing services and peripheral ... for zero client, thin client, thick client, desktop, laptop, and high-performance end - user computing services and peripheral devices. You'll work closely with… more
- V2X (Virginia Beach, VA)
- …functions using a variety of technical source materials to develop documentation for the end user . + Business Partner/Effective Communicator: + Must be able to ... from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a… more
- Chenega Corporation (Fort Belvoir, VA)
- …Install, configure, upgrade, remove, and troubleshoot printers, and computer hardware, provide user support on Windows current operating system, provide user ... to meet Army and DoD security requirements. + Troubleshoot end users' enterprise email system configurations. + Respond to...software or other remote tools where possible. + Provide support to individuals at user 's workstations and… more
- GovCIO (Richmond, VA)
- …Escalate potential risks or recurring technical concerns to management. + Promote end - user satisfaction and ensure compliance with service performance metrics. + ... **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be… more
- Clark Construction Group, LLC (Mclean, VA)
- …quickly + Contribute to the IT knowledge base by creating and updating support articles, troubleshooting guides, and end - user documentation + Monitor ... productivity by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user issues; fulfilling service requests; escalating… more
- TekSynap (Arlington, VA)
- …schedule** :On-site + **Amount of Travel** :Minimal(5%);primary presencerequiredin Arlington, VA for user support . Limited travel for surge user training ... **IT Service Support Specialist** toprovideTier 1/2 helpdesk support to JPO end users, resolving issues,...1/2 troubleshooting (Windows, Linux, networks) + Customer service & user training + Ticket management & escalation procedures +… more
- Sharecare (Richmond, VA)
- …reporting standards to support knowledge transfer and operational continuity. + End - User Enablement: Provide training, guidance, and support to business ... and financial data into intuitive dashboards and robust data models that support leaders, analysts, and frontline teams. The ideal candidate combines strong… more
- Sciolex Corporation (Chantilly, VA)
- …advanced engineering of future infrastructures to deploying server software to providing low-level user account administrations and user support . The ITSE ... of excellence. Our core services include systems engineering technical advice, technical support , and administrative assistance. From our humble beginning as a small… more
- Chenega Corporation (Norfolk, VA)
- …thinking, innovative solutions for our clients. **Responsibilities** + Provides technical support to end users for computer, application, system, device, ... and updates to Windows 10 client workstations. + Provides Video Teleconference (VTC) technical support and assists end users with making VTC calls. + Conducts… more