- ASM Research, An Accenture Federal Services Company (Suffolk, VA)
- …and communication skills, with the ability to train and document processes for end -users. + Flexibility to support off-site meetings and executive staff as ... The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support...and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. + Demonstrate analytical… more
- Owens & Minor (Richmond, VA)
- …management to focus on true customer value. + Ensures the delivery of applications support consistent with end user expectations and service level ... methodologies through implementation and go-live processes. Provides continued application support after go-live. + Manages creation and updates to system… more
- General Dynamics Information Technology (Fairfax, VA)
- …Process and Operational Efficiency **Skills:** Business Analysis,Leadership,Requirements,Salesforce Platform, User Story **Experience:** 8 + years of related ... our work depends on a Business Analyst Lead joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. Work visa sponsorship… more
- Cardinal Health (Richmond, VA)
- …prevent problem reoccurrence. IT Client Services also maintains ownership for certain end user productivity platforms and capabilities, such as virtual ... IT Client Services provides Tier 1-3 virtual and physical support to the organization's end users for...model within Cardinal Health + Identify and drive cross-functional end user digital experience transformation opportunities to… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Secure Space IT Support , Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... Description:** CGI Federal has an exciting opportunity for a Secure Space IT Support within our Intel sector advancing the national security mission through cutting… more
- EPS Corporation (Dahlgren, VA)
- … using enterprise-level tools. Requirements Key Responsibilities + Provide advanced technical support to end users in Industry, Federal, or DoD environments. ... Senior Customer Technical Support Specialist - (755) Share this job as...with cross-functional teams to improve help desk efficiency and user satisfaction. Required Qualifications + Six (6) yearsof professional… more
- CACI International (Chantilly, VA)
- …resilient test suites, integrate them into our CI/CD pipelines, and maintain strict end -to- end traceability. You will bridge the gap between development and ... are directly linked to business requirements defined in ServiceNow User Stories** **Responsibilities:** **Automation Strategy & Architecture: Design, write, and… more
- Oracle (Richmond, VA)
- …engineering, and UX. **Responsibilities** Responsibilities + Define the vision, roadmap, and end -to- end user enablement for Al-based agent development. + ... (eg, pattern libraries, assembly flows, validation/publish lifecycles). + Experience owning end -to- end user journeys preferably in a pattern-based… more
- Mastercard (Arlington, VA)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... around maximizing cardholder engagement with the program and creating a best-in-class user experience. Job Description: * Drive initiatives to grow revenue and… more
- Oracle (Richmond, VA)
- …data science, engineering, and UX. **Responsibilities** + Define the vision, roadmap, and end ‑to‑ end user experience for AI-based agent assembly. + Design ... ecosystems (eg, pattern libraries, assembly flows, validation/publish lifecycles). + Experience owning end ‑to‑ end user journeys preferably in a pattern‑based… more
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