- Chenega Corporation (Arlington, VA)
- …with the smallest possible impact on the business activity of the organization's end user (s). + Provides tier 1 support to end users for either PC, ... problems. + Provide local and remote Technical Support Services for end - user support on multiple networks within the agency. + Develop and document… more
- ICF (Reston, VA)
- …of our projects and the satisfaction of our clients. **Your responsibilities include:** + ** End - user Support :** Provide assistance to users in accessing and ... necessary adjustments to ensure the solution meets the desired outcomes. + ** User Training:** Support end - user training to ensure a smooth adoption… more
- AeroVironment (Herndon, VA)
- …the IT Service Desk team and serves as the highest technical escalation point for end - user support . This role is responsible for resolving highly complex ... improvement initiatives, and ensuring the overall stability and efficiency of end - user computing environments. The Service Desk Technician III collaborates… more
- GovCIO (Richmond, VA)
- …Communicate both written and orally with the project team and the client about technical and end user issues + Support testing activities as needed (UAT, DR ... Support staff: + Effectively communicates step-by-step solutions to end -users + Actively manage NGGS tickets and end... end -users + Actively manage NGGS tickets and end user request inbox + With direction… more
- TekSynap (Dahlgren, VA)
- …frameworks. + Assistin onboarding new personnel, system access provisioning, and end - user orientation. + Support audit readiness bymaintainingaccurateservice ... and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end -users across NSWCDD, including troubleshooting, diagnostics,… more
- GovCIO (Richmond, VA)
- …Communicate both written and orally with the project team and the client about technical and end user issues + Support testing activities as needed (UAT, DR ... end -users + Actively manage NGGS tickets and end user request inbox + With direction...Support the creation and maintenance of training materials ( User Guides, Adobe Captivate videos, Job Aids, etc.) +… more
- American Heart Association (Chesapeake, VA)
- …+ Support the day-to-day operations, including help desk issues and end - user support . + Design and development of Oracle integrations ... error handling, auditing, scheduling, deployment, monitoring/alert integrations in OIC/ICS, and support end -to- end testing of integrations. + Thorough… more
- CACI International (Reston, VA)
- …processes. **Responsibilities:** * Defect Resolution, including documentation, configuration, and testing * End User Support * System Enhancements, including ... Specification documentation * Perform and support Travel testing efforts * Provide end - user helpdesk support in the production environment of SAP S4 and… more
- Chenega Corporation (Fort Belvoir, VA)
- …VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end - user desktop support services for approved desktop applications and ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA...group policy or network. + Resolve service requests and user incidents for VoIP through remote administration actions (troubleshooting,… more
- Maersk (Norfolk, VA)
- …+ Develop, test, deploy, and maintain custom softwareapplications + Develop technical and end - user support documentation to increase and improve application ... softwarepackages + Document technical requirements as needed to respond to and resolve end -usertickets. + Incorporate robust end - user security within MLL… more
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