- Mass Markets (Las Cruces, NM)
- …of contact for the client and the MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + ... industry. Looking to add an experienced Call Center Client Account Manager I to support complex business...questions and a brief pre-employment test. _ POSITION RESPONSIBILITIES Enterprise Account Managers are responsible for managing… more
- PagerDuty (Santa Fe, NM)
- …operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. ... managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates… more
- Mass Markets (Las Cruces, NM)
- …have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call center team. As a sales manager , ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Mesilla, NM)
- …the industry. We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and ... be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results,… more
- Mass Markets (Mesilla, NM)
- …industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer ... of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish,… more
- Mass Markets (Las Cruces, NM)
- …of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, ... direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the… more
- Mass Markets (Mesilla, NM)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership ... in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures… more
- Mass Markets (NM)
- …in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (NM)
- …in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (Las Cruces, NM)
- …the community, and attending job fairs. + Collaborate with Talent Acquisition Manager with ideas for new advertising channels, drive employee referral contests, and ... in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures… more