- Cornerstone onDemand (Virginia Beach, VA)
- …Glove & Proactive Support:** Continuous improvement to existing "best in class" customer support package that exceed expectations for enterprise customers, ... analysis and using metrics to drive decisions. + Experience designing and modeling customer support packages and service tiers for enterprise clients. +… more
- Amazon (Arlington, VA)
- …and Closure) for Strategic Collaborations. This role has Americas responsibility, is highly partner and customer facing, and will work closely with Amazon ... and be a proven collaborator across multiple stakeholders including engaging at partner / customer C-suite levels. Strategy: This individual will work with the… more
- Amazon (Arlington, VA)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a unique opportunity to engage ... challenges, and to create innovative solutions. The ideal candidate will have customer facing experience, be a proven collaborator across internal and external… more
- SHI (Richmond, VA)
- …Bachelor's Degree or relevant work experience required + Ability to travel to SHI, Partner , and Customer Events + 2+ years of experience in a technical, ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth… more
- PNC (VA)
- …lifecycle * Leverage market insights, competitive intel and data to identify customer needs and opportunity; Partner with Business Stakeholders to develop ... will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own… more
- Capital One (Richmond, VA)
- …into the Customer Restrictions and Protections Team. This person will partner directly with Fraud subject matter experts within Lines of Businesses, Product ... enterprise capabilities to manage fraud data at the customer -level to reduce fraud losses, restrict fraud perpetrators and...partners on testing new technologies, processes and tools** + ** Partner with platform and product leads to define a… more
- Google (Reston, VA)
- …top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer, you will partner with technical business teams to differentiate ... Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. + Guide customers through assessments of… more
- Concentrix (Richmond, VA)
- …Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/Cloud-Solution-Architect--D365- Customer -Service\_R1675019/apply?1=1) **Summary** ... as case lifecycle automation, integrated knowledge bases, AI-powered suggestions, and customer self-service portals. + Resolve Implementation Challenges: Partner … more
- Capital One (Richmond, VA)
- …training, and partner with groups on execution efforts.** + **Provide customer service and training to internal customers on specific processes they manage; may ... Sr. Associate, Risk Manager, Customer Identity Management Team **As a Sr. Associate,...project / agile risk teams as well as broader enterprise initiatives to represent the business for changes that… more
- Confluent (Richmond, VA)
- …technical guidance, including best practices, for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more