- Oracle (Richmond, VA)
- …and delivering new content and playbooks. As an APM, you will also partner with Fusion Customer Success Managers to develop strong relationships directly ... products to be world class services through the principles of first-class customer experience, scalability, availability, reliability and security. We invest in the… more
- Bayer (Richmond, VA)
- …and leveraging sales reports to inform territory strategy; + Act as a proactive business partner to Customer Squad team, sharing insights on customer trends ... the CT / CV portfolio by leveraging territory knowledge, strong customer relationships, and consultative expertise across systems, stakeholders, and contracts. The… more
- iCIMS (Richmond, VA)
- …or internal feedback channels, collaborating with Product Management to advocate for customer -driven improvements. + Partner with Community and Training teams to ... integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives platform adoption, optimizes configuration,...and Call to Actions () for at-risk customers. + Partner with the Account Manager (AM) on broader account… more
- ServiceNow, Inc. (Vienna, VA)
- …to resolve complex issues regarding approval and finalization of executable OF. + Partner with our Customer Success organization to review customer ... Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from ServiceNow. +… more
- Amentum (Herndon, VA)
- …the Fort Meade customers. The successful candidate must have proven experience in customer engagement, the development of a growth pipeline, and ability to qualify ... for the Fort Meade customers. Candidates must have strong and current customer knowledge and networking relationships to identify opportunities in the across the… more
- Leidos (Reston, VA)
- …in Leidos programs, plans and positions on key areas related to customer 's enterprise -managed information technology and data programs. + Apply expertise ... competitive Intelligence reports by providing insights, assessments and recommendations on customer , partner and competitor activities, intentions and trends. +… more
- Capital One (Richmond, VA)
- … experience to inform business decisions. CI delivers on this mandate through an enterprise voice of customer system that includes an arsenal of customer ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. The Consumer Intelligence (CI) team within… more
- ServiceNow, Inc. (Vienna, VA)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Strong interpersonal skills, customer -centric attitude, ability ... Services is the functional and technical expert of a customer engagement team - consulting with customers and configuring...for engagements, sometimes providing oversight and unit testing of partner resources development + Be a lead member of… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Oracle (Richmond, VA)
- …business partner revenue and self sufficiency. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, ... digital economy of tomorrow. **Description** Join us to work with a marquee retail customer at the cutting edge of their industries. In this role, you'll build… more