- ServiceNow, Inc. (Santa Clara, CA)
- …Saturday 5 pm to 1 am US Pacific Shift_** **This position reports to: Senior Manager, Major Incident Management ** The **Senior Major Incident ... make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever...in this role:** ** ** + Drive the ServiceNow Major Incident Management Process for… more
- Rubrik (Palo Alto, CA)
- …to securely protect Rubrik information. **About the role:** Rubrik is seeking an Enterprise Security Architect. In this role, you will be responsible for ensuring ... documentation + Define organization policies for secure cloud design models within enterprise , hybrid, and public cloud environments including VMware, AWS, Azure and… more
- General Dynamics Information Technology (El Segundo, CA)
- …Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, support overall incident and change ... team members, service providers, customers, and stakeholders + Update incident : change documentation, configuration management database (CMDB), knowledge… more
- Cisco (CA)
- …to drive best practice in everything we do, with a particular focus on Incident and Problem Management . You will work with ServiceNow Architects and Developers ... role in our ongoing ITSM Maturation program, with ownership of the Incident and Problem Management practices. + Collating requirements from service owners… more
- Cisco (CA)
- …+ Documenting processes, policies, templates etc. for Runbooks, Support Manuals (SOPs), Incident Checklists etc. + Knowledge Management - Assist in maturing ... that has your back. **Role:** We are seeking a dynamic Principal IT Service Management (ITSM) Practice Lead to join the Cisco/Splunk IT organization. Along with your… more
- Ensono (Los Angeles, CA)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more
- City of Long Beach (Long Beach, CA)
- …A: A bachelor's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or ... An associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or… more
- PennyMac (Agoura Hills, CA)
- …performance and health. + Incident Management - Oversee critical incident response processes, leading major incident reviews, and implementing ... with enterprise architecture standards and business needs. + Vendor Management - Oversee relationships with technology vendors and service providers, negotiating… more
- Hyundai Autoever America (Fountain Valley, CA)
- …with any follow-ups needed + Serve as Account Administration understudy + Learn and support Major Incident Mgmt (MIM) process + Act as a point of escalation, ... business plans. This role is responsible for supporting IT service management operations and processes, ensuring alignment with best practices, business needs… more
- Ensono (Los Angeles, CA)
- …to work well as a team member. + Stress resistant in case of Major Incident - and/or emergency situations. + Good interpersonal, verbal and written communication ... and detailed knowledge of support products such as tape management , scheduling, security, monitoring systems, and other z/OS supporting...for this Role + Participate in On-call Schedule. + Incident / Problem resolution **z/OS & Tools your main… more