- ServiceNow, Inc. (Santa Clara, CA)
- …Saturday 5 pm to 1 am US Pacific Shift_** **This position reports to: Senior Manager, Major Incident Management ** The **Senior Major Incident ... make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever...in this role:** ** ** + Drive the ServiceNow Major Incident Management Process for… more
- Proofpoint (San Francisco, CA)
- …a wide range of Security & Risk areas including data security posture management , enterprise data loss prevention, data protection, cloud security, insider ... **The Role** Proofpoint is seeking an experienced and dynamic Enterprise Security Advisor/Architect to focus on Data Security (DSPM,...threat management and/or incident response. + Knowledge of… more
- Rubrik (Palo Alto, CA)
- …to securely protect Rubrik information. **About the role:** Rubrik is seeking an Enterprise Security Architect. In this role, you will be responsible for ensuring ... documentation + Define organization policies for secure cloud design models within enterprise , hybrid, and public cloud environments including VMware, AWS, Azure and… more
- PagerDuty (San Francisco, CA)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... a culture of customer centricity, and understanding the motion to win in the enterprise . The Customer Success Management team acts as a Trusted Advisor to… more
- PagerDuty (San Francisco, CA)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... + 4-6 years of experience expanded into new areas of existing accounts + Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000… more
- PagerDuty (San Francisco, CA)
- …The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create ... managing existing accounts and expanding into new areas within those accounts. + Enterprise Account Management experience with $500M+, Fortune 500 and Global… more
- General Dynamics Information Technology (El Segundo, CA)
- …Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, support overall incident and change ... team members, service providers, customers, and stakeholders + Update incident : change documentation, configuration management database (CMDB), knowledge… more
- Cisco (CA)
- …to drive best practice in everything we do, with a particular focus on Incident and Problem Management . You will work with ServiceNow Architects and Developers ... role in our ongoing ITSM Maturation program, with ownership of the Incident and Problem Management practices. + Collating requirements from service owners… more
- Cisco (CA)
- …+ Documenting processes, policies, templates etc. for Runbooks, Support Manuals (SOPs), Incident Checklists etc. + Knowledge Management - Assist in maturing ... that has your back. **Role:** We are seeking a dynamic Principal IT Service Management (ITSM) Practice Lead to join the Cisco/Splunk IT organization. Along with your… more
- Ensono (Los Angeles, CA)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more