- CACI International (Forest Heights, MD)
- …to more complex integrated AV systems. **Responsibilities:** Serve as an on-site Incident Management /Tier II Technical Operations member responsible for ... Enterprise Network Video Engineer Job Category: Information Technology...incident management and completing pre-defined requests. Responsibilities include: + Provide… more
- Marriott (Bethesda, MD)
- …(AWS, Azure, GCP), infrastructure as code, and containerization technologies. . Experience in incident command or incident management in a technology ... latest industry trends, technologies, and practices in site reliability engineering and incident management . **Delivering on the Needs of Key Stakeholders** .… more
- Concurrent Technologies Corporation (Columbia, MD)
- …cryptography; identification; authentication; and authorization; system integration; risk management ; intrusion detection; contingency planning; incident ... missions is unmatched, and we continue to have a major positive impact throughout the Department of Defense (DoD),...analyze, coordi-nate, and respond to any event or cyber incident for the purpose of mitigating any adverse operational… more
- Cisco (MD)
- …to drive best practice in everything we do, with a particular focus on Incident and Problem Management . You will work with ServiceNow Architects and Developers ... role in our ongoing ITSM Maturation program, with ownership of the Incident and Problem Management practices. + Collating requirements from service owners… more
- Cisco (MD)
- …+ Documenting processes, policies, templates etc. for Runbooks, Support Manuals (SOPs), Incident Checklists etc. + Knowledge Management - Assist in maturing ... that has your back. **Role:** We are seeking a dynamic Principal IT Service Management (ITSM) Practice Lead to join the Cisco/Splunk IT organization. Along with your… more
- Johns Hopkins University (Baltimore, MD)
- IT@JH Enterprise Management , Monitoring and Security (EMMS) is seeking a **_Sr. Systems Engineer_** who will play a critical role in designing, implementing and ... uptime commensurate with Clinical, Business critical, Education critical or Enterprise systems. Impacts of outages will cause major...+ Collaborate with IT teams and the rest of Enterprise Management , Monitoring, and Security team to… more
- Ensono (Annapolis, MD)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more
- Johns Hopkins University (Baltimore, MD)
- …users requiring uptime commensurate with Clinical, Business critical, Education critical or Enterprise systems. Impacts of outages will cause major disruption ... supported in order to deliver secure solutions to customers. + Utilize system management and monitoring tools and incident tracking systems by following… more
- Ensono (Annapolis, MD)
- …to work well as a team member. + Stress resistant in case of Major Incident - and/or emergency situations. + Good interpersonal, verbal and written communication ... and detailed knowledge of support products such as tape management , scheduling, security, monitoring systems, and other z/OS supporting...for this Role + Participate in On-call Schedule. + Incident / Problem resolution **z/OS & Tools your main… more
- Deloitte (Baltimore, MD)
- …recommendations to federal staff responsible for Enterprise Issue Resolution and Incident Response. + Manage issue and change management processes, tier ... experienced Project Manager to join our team, focusing on Enterprise Issue Resolution and Incident Response. The...ideal candidate must have a strong background in project management within the federal government and the Oracle/ Cerner… more