- Citizens (Plano, TX)
- …TX or Phoenix AZ Role is not relocation eligible. The Enterprise Incident Management team leads all aspects of major incident management across ... among designated technology and business leaders. Effective and robust major incident management delivery is...incident / event. Reporting to the Manager of Enterprise Incident Management , the Sr… more
- Amazon (Dallas, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Citigroup (Irving, TX)
- …and follow CTI Command Center Operations operating procedures, daily support practices, major incident support, etc. and provide feedback to the leadership ... experience. Our operations teams manage risk, resources, and program management . We focus on enterprise resiliency and...team members across all platforms + Actively manage a major incident call as the senior network… more
- Citizens (Plano, TX)
- …experience. This role helps create standard operating procedures, collaborates with our Major Incident Management Team and colleagues within Citizens ... both the success of the product and Adherence to enterprise architecture principles. + Design, modify, develop and implement...practices to evaluate, correct and prevent vulnerabilities during the incident management practice + Serve as a… more
- Cisco (TX)
- …to drive best practice in everything we do, with a particular focus on Incident and Problem Management . You will work with ServiceNow Architects and Developers ... role in our ongoing ITSM Maturation program, with ownership of the Incident and Problem Management practices. + Collating requirements from service owners… more
- Toyota (Plano, TX)
- …to the TOC Engineering team. Furthermore, the engineer will work closely with the Major Incident Management team to address and resolve issues within ... Center is looking for a passionate and highly motivated Enterprise Data and Technology Platform Service Engineer. Reporting to...ensuring minimal downtime and disruption + Collaborate with the Major Incident Management team to… more
- CyrusOne (Dallas, TX)
- …Root Cause Analysis (RCA) and Corrective Action (CA) process within the Incident Management Program, ensuring consistency, technical quality, and learning ... SOC2, and other certification frameworks. **Qualifications** **:** + 3-5+ years in incident management , data center operations, engineering, or related field. +… more
- Wells Fargo (Westlake, TX)
- …functions and leaders. EFT provides technology solutions and support for Enterprise Risk Management , Compliance, Legal, Audit and Regulatory Reporting, ... Finance, HR, Public Affairs, Customer Excellence and Enterprise Services and Portfolio Management . The position will have responsibility for platform and… more
- Bank of America (Addison, TX)
- …specialists to deliver a robust, scalable platform. + Partner with SOC, incident response, threat intelligence, and vulnerability management teams to ensure ... log management , etc.). + Strong understanding of SOC workflows, incident response, and security automation best practices. + Python development experience… more
- Ensono (Houston, TX)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more