- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve...Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support of enterprise environments, including: Hands-on and/or remote Break / Fix… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a... Operations is seeking an Assistant Director / Business Analyst . Duties include: - Document and effectively communicate design… more
- City of New York (New York, NY)
- …more areas of services and are accountable for the success of an assigned unit. The Service Desk Unit is part of a central services and support group within the ... practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central ...3-5 years of experience as IT support specialist, system analyst , technical admin or an analyst in… more
- City of New York (New York, NY)
- …This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - Minimum 5+ years of ... the IT Service Management (ITSM) Manager, the Service Management and Production Control Analyst will...hands-on experience with service desk support with application … more
- TD Bank (New York, NY)
- …office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions ... contact. The Fixed Operations team strives to create efficiency, improve client service levels and reduce operational risk. If you are industrious, collaborative,… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR 2, SG-16, Business Systems Analyst ... the Chief Information Office.* Assist with organizing and facilitating enterprise or division-specific requirements elicitation sessions for IT projects ensuring… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Civil Service , Department of Title Business Systems Analyst 2 Occupational Category Other Professional Careers Salary Grade 23 Bargaining Unit ... one year of permanent, contingent permanent, or 55 B/C service as a Business Systems Analyst 2,...of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service… more
- City of New York (New York, NY)
- …process re-engineering, change management, program management, security administration, service desk , computer operations, telecommunications, and document ... of the City of New York serving in a permanent (not provisional) civil service title of Associate Staff Analyst . Please clearly indicate your permanent civil… more
- CAI (Albany, NY)
- …program documentation. + Use knowledge and judgment to diagnose issues reported to the Service Desk and resolve them efficiently. + Isolate problem trends and ... writing for creating comprehensive documentation + Knowledge of ITIL practices for managing service desk issues + Ability to manage customer relationships and… more