- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- Tyto Athene (San Antonio, TX)
- …resolution, and problem determination/resolution skills are a must + Familiar with Service Desk support methodology + Functional knowledge of Windows XP, ... **Description** Tyto Athene is searching for an ** Enterprise Monitoring Analyst .** This position is...+ Provide a high level of professionalism and customer service . + Follow up on all incidents in a… more
- Northrop Grumman (TX)
- …part of history, they're making history. **Northrop Grumman is looking for an Enterprise -Wide Applications Analyst for the Timekeeping & Labor (TK&L) 1ERP ... jobs + Lead process improvement activities to deliver the highest quality of service to sector customers and Timekeeping. + Provide leadership and support of the… more
- HCA Healthcare (San Antonio, TX)
- …Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application ... volunteering in our communities. As a Consulting EHR Support Analyst -Pharmacy with IT&S - San Antonio Division you.... Resolve complex issues and requests escalated from the Service Desk or other service … more
- HCA Healthcare (San Antonio, TX)
- … enterprise and division subject matter experts and services resources and the enterprise Service . Desk in managing resolution of clinical application ... family! Jump-start your career as a Senior EHR Support Analyst -RN today with IT&S - San Antonio Division....incidents or fulfill requests . received from the division Service Desk or other division or facility… more
- CAI (Austin, TX)
- …program documentation. + Use knowledge and judgment to diagnose issues reported to the Service Desk and resolve them efficiently. + Isolate problem trends and ... writing for creating comprehensive documentation + Knowledge of ITIL practices for managing service desk issues + Ability to manage customer relationships and… more
- Toyota (Plano, TX)
- …and support audits. Team & Tool Management: + Partner with ITSM process owners, service desk staff, and analysts to manage the ITSM platform (eg, ServiceNow), ... Commercial Lending team is seeking a skilled IT Governance Analyst (ITSM) to lead IT Service Management...FFIEC, SOX, PCI-DSS, GDPR). + Hands-on experience with the enterprise ITSM tool ServiceNow. + Strong leadership, communication, and… more
- Houston Forensic Science Center, Inc (Houston, TX)
- …POSITION SUMMARY Reporting to the Information Technology (IT) Manager, the Network Analyst will play a critical role in the operation, maintenance, and optimization ... experience who is proficient in managing complex technical tasks, especially in enterprise networking environments, and capable of acting as a liaison between… more
- ERCOT (Taylor, TX)
- …agenda and note documentation and distribution. + Supports ITIL, alignment of Service Desk , Change Management, Incident Management, and Problem Management ... procedures providing consistency and repeatability in the final solution for service delivery. Ensures compliance with related internal Corporate Standards, Policies… more
- PNC (Dallas, TX)
- …have an opportunity to contribute to the company's success. As a Security Analyst within PNC's Technology organization, you will be based in Pittsburgh, PA; ... * 1st and/or 2nd level IT support services (Help Desk , System Administration, Troubleshooting) * Documentation/knowledge management (lifecycle - creation,… more