- Lincoln Financial (Austin, TX)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more
- ERCOT (Taylor, TX)
- …agenda and note documentation and distribution. + Supports ITIL, alignment of Service Desk , Change Management, Incident Management, and Problem Management ... procedures providing consistency and repeatability in the final solution for service delivery. Ensures compliance with related internal Corporate Standards, Policies… more
- CACI International (Lackland AFB, TX)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... support of the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program...**Skill Sets Include:** + UEM Sustainment Manager + Business Analyst + Business Analyst + Information System… more
- SAIC (Austin, TX)
- …delivery transaction + Follows procedures to ensure effective support coordination between IT Service Desk (Tier 1), Tier 2, and Tier 3 resources ... **Desired Experience:** + Microsoft Intune Endpoint Management Services + Help/ Service Desk experience and ITIL v3/v4 (or...and ITIL v3/v4 (or equivalent), or HDI Support Center Analyst + Knowledge of ServiceNow or equivalent platforms for… more
- NRG Energy, Inc. (Houston, TX)
- …career development, goals and future! **SUMMARY** Sr. SAP Technical Analyst with strong functional knowledge, responsible for developing, designing, maintaining, ... **Specifically** : Proficiency in SAP CRM Customer Interaction Center, Sales, and Service processes. Knowledge of SAP ISU, customer service , account maintenance,… more