- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... end-user support in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...NMCI, NMCI U-NNPI, and SIPRNET accounts through the NMCI Enterprise Tool (NET). + Submit new account and Move… more
- CACI International (Hampton, VA)
- Enterprise Operations Manager Job Category: Information...and security functions to the weapon system. + Manage Enterprise Service Desk to monitor, ... * * * **The Opportunity:** CACI is seeking an Enterprise Operations Manager to join the EPS...four years of operational AF DCGS experience. _Desired:_ + Enterprise Level Helpdesk and Customer Service Experience.… more
- ServiceNow, Inc. (Vienna, VA)
- …and notify customer of upcoming contract expiration. + Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization ... + Excellent customer management skills; including sales, account management, and customer service . + Personal initiative to identify areas of process improvement and… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... the F-35 program, to include development, production, and sustainment. Our Senior Enterprise Data Analyst, located in Crystal City, Arlington, VA, supports the F-35… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... Service Center Frontline Account Manager Job Category:...formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... mission-focused results. As a key member of the Integrated Service Center, the Frontline Account Manager will:...education. + Minimum 3 years of experience in Help Desk support, IT service desk ,… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... a motivated, career and customer-oriented **Desktop Support Services Operations Manager ** to join our team in **Washington, DC.** This...in service desk support and operations. + One… more
- General Dynamics Information Technology (Falls Church, VA)
- …This role serves as the central point of coordination between technical teams, service desk staff, and business stakeholders, driving effective communication and ... decisions, answer inquiries, and develop positive relationships. + Coordinates with Cybersecurity Manager and Enterprise Operations Manager , and regarding… more
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