- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... end-user support in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- V2X (Springfield, VA)
- …Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... troubleshooting assistance at the desktop level. + The IT Enterprise Service Desk supports a...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... WebLogic Server 12c Administrator, Oracle Java SE 8 Programmer I, Oracle Enterprise Manager 12c Essentials (OEM 12c), Oracle Business Intelligence Publisher… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …WebLogic Server 12c Administrator, Oracle Java SE 8 Programmer I, Oracle Enterprise Manager 12c Essentials (OEM 12c), Oracle Business Intelligence Publisher ... **Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... the F-35 program, to include development, production, and sustainment. Our Senior Enterprise Data Analyst, located in Crystal City, Arlington, VA, supports the F-35… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... a motivated, career and customer-oriented **Desktop Support Services Operations Manager ** to join our team in **Washington, DC.** This...in service desk support and operations. + One… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service ...top-quality customer service . + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy… more
- CACI International (VA)
- …from an in-house, base-centric delivery model to an advanced enterprise service delivery model. The CMDB Data Configuration Manager is responsible for ... Data Configuration Manager in support of the Enterprise Information Technology as a Service (EITaaS)...with various IT teams, including infrastructure, applications, security, and service desk , to establish and enforce data… more
- NTT DATA North America (Alexandria, VA)
- …of experience working with government employees to define performance measures for a help desk / service desk + 10 years of experience providing exceptional ... apply now. We are currently seeking a IT Operation Manager to join our team in Alexandria, Virginia (US-VA),...customer service in a federal environment + 3 years of… more