- UIC Government Services and the Bowhead Family of Companies (Norfolk, VA)
- …defects, validate requirements, and support functional enhancements. + Utilize the National Help Desk Service Manager (NHDSM) or similar ticketing system to ... + Documented customer service experience, preferably with experience in the National Help Desk Service Manager (NHDSM) or a similar system + Ability to… more
- Cambridge International Systems Inc (Norfolk, VA)
- …Minimum 8 years' experience as an NQV. Technical Expertise: + Proficiency in Enterprise Mission Assurance Support Service (eMASS) and DoD Application and ... and infrastructure. + Collaborate directly with OPTEVFOR's Information System Security Manager (ISSM), ISSEs, and other stakeholders to maintain system compliance. +… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …issues quickly and efficiently focusing on our company's Core Values. + Provide supplementary Service Desk responsibilities as needed at the direction of the IT ... Service Support Associate and/or BTS Service Support Manager . + Installs or assists...and procedures. + Site administration of the local and enterprise CMDB, documentation and allocation of assets within the… more
- EPS Corporation (Dahlgren, VA)
- …Full-time Education Some College Coursework Completed Career Level Experienced (Non- Manager ) Category Information Technology Job Description EPS Corporation is ... seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service and technical support to employees and end users. This position… more
- CBRE (Arlington, VA)
- …GED or equivalent experience required. + A minimum of 3-4 years of front desk , concierge, customer service , or other hospitality experience. + Open and flexible ... includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise -grade… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …both immediate workarounds and long-term fixes. + Respond to and manage escalated service desk tickets. + Communicate clearly with team members and stakeholders, ... for a skilled **IT Systems Administrator** with experience in Microsoft enterprise environments to support a critical Federal Intelligence Agency contract. This… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …military customers, HII designs, develops and operates the largest LVC enterprise that prepares warfighters for cross-domain battle. With advanced technologies to ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- BAE Systems (Norfolk, VA)
- …current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (eg, NIST 800-53) + ... You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting.… more
- SAIC (Hampton, VA)
- …Toolkit (MAAP TK) + Embracing evolving hybrid Agile integration and Help Desk processes utilizing customized Jira instances + Creation of high-quality installation ... (PKI), Active Directory, Group Policy Objects (GPOs), Domain Name Service (DNS), Exchange, ePolicy Orchestrator, vSphere, Microsoft Endpoint Configuration … more
- The Metamorphosis Group (Chantilly, VA)
- …with existing resources on this contract, to include Systems Engineers, Testers, Service Desk , Information Systems Security Engineers, UI/UX Engineers, Software ... Database Developers. All priorities shall be managed by the Sponsor's Project Manager . Mandatory Skills: 1. Demonstrated experience with UI/UX concepts with Angular… more