- NuAxis Innovations (Washington, DC)
- … for the contract **,** you will, + Provide oversight and direction to the enterprise service desk in support of a high-paced environment that provides ... successful and consecutive commensurate experience in an IT, customer service , service desk management or...contract award or, One of the following: + Help Desk Institute (HDI) Certification - Support Center Manager… more
- TekSynap (Washington, DC)
- …Tier 2/3 system administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user ... to include, but not limited to Asset Management + Service Desk **REQUIRED QUALIFICATIONS** + Minimum Bachelor's...in IT or MBA + Proven experience managing large enterprise IT contracts + Minimum 10 years of experience… more
- ManTech (Herndon, VA)
- …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... a motivated, career and customer-oriented **Desktop Support Services Operations Manager ** to join our team in **Washington, DC.** This...in service desk support and operations. + One… more
- KeenLogic (Mclean, VA)
- …with applicable security regulations and standards + Oversee and support global help desk operations to ensure efficient service delivery and user satisfaction + ... KeenLogic is seeking a Task Order Project Manager to join our team supporting one of...Management + Recent, directly related experience in: + DoD enterprise system sustainment, operations, and development + Large-scale configuration… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service ...top-quality customer service . + Attend bi-weekly Army Enterprise Service Management Platform (AESMP) and Remedy… more
- CACI International (Chantilly, VA)
- …from an in-house, base-centric delivery model to an advanced enterprise service delivery model. The CMDB Data Configuration Manager is responsible for ... Data Configuration Manager in support of the Enterprise Information Technology as a Service (EITaaS)...with various IT teams, including infrastructure, applications, security, and service desk , to establish and enforce data… more
- NTT DATA North America (Alexandria, VA)
- …of experience working with government employees to define performance measures for a help desk / service desk + 10 years of experience providing exceptional ... apply now. We are currently seeking a IT Operation Manager to join our team in Alexandria, Virginia (US-VA),...customer service in a federal environment + 3 years of… more
- General Dynamics Information Technology (Mclean, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT means connecting and ... We are seeking a proactive and customer-focused IT Operations Manager to oversee our frontline IT support team. This...end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid… more
- Leidos (Camp Springs, MD)
- … enterprise systems, enforcing DoD cyber standards, and ensuring service excellence across the cybersecurity help desk . **Primary Responsibilities:** ... thrive, keep reading!** Leidos Digital Modernization Sector is focused on Delivering enterprise IT, digital modernization and cyber capabilities to meet critical Air… more
- CACI International (Chantilly, VA)
- …capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution, as ... Engineering Manager Job Category: Information Technology Time Type: Full...team of engineers responsible for designing and implementing an enterprise Unified Endpoint Management Solution capable of managing Microsoft… more