- HarmonyTech (Washington, DC)
- …and courteous demeanor at all times. Requirements: + Minimum of 5 years of experience as an Enterprise Service Desk Specialist or in a similar role. + ... Inc. is seeking a highly skilled and experienced Helpdesk Specialist to join our dynamic IT team. As a...manage all incoming calls and support requests using help desk software, adhering to established procedures and service… more
- General Dynamics Information Technology (Arlington, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means connecting and ... are our differentiator. Our work depends on an **Help Desk Specialist ** joining our JSF F-35 support...a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables.… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- SAIC (Washington, DC)
- …in support of the end user + Log and track support tickets in the service desk system, ensuring accurate documentation of issues, solutions, and follow-ups + Use ... fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are...of degree Desired Qualifications: + Experience using JIRA for service desk management + CompTIA Security+ Certification… more
- SAIC (Washington, DC)
- …leadership and mentoring abilities Desired Qualifications: + Experience using JIRA for service desk management + CompTIA Security+ Certification + CCNA ... decision expected by fall 2025 The Tier 3 Help Desk Support Specialist responsibilities include, but are...Experience supporting the Intelligence Community (IC) + Excellent customer service and interpersonal skills - strong focus on creating… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT means connecting ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure...* Preferred Certifications: + CompTia Security+ HDI Customer Help Desk Analyst + Microsoft Office Specialist *… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... involves: * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... involves: * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... involves: * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and… more
- Koniag Government Services (Washington, DC)
- …+ Bachelor's Degree + At least 2 years of experience working within a service desk supporting a federal customer + Experience with ServiceNow ITSM and ... Services company, is seeking an Application Support and Training Specialist with a Secret clearance to support KET and...ITSM ServiceNow + Soft skills that make a successful Service Desk employee, including: + Strong communication… more