- Twist BioScience (South San Francisco, CA)
- …is tightly integrated with our IT Service Desk Staff and expected to be an escalation point for endpoint issues and requests. Your work will directly have an impact ... executive level briefings regarding technologies, solutions and trendsBe a technical escalation point for Endpoint Software Issues and work within ITIL ticketing… more
- Reed Smith LLP (San Francisco, CA)
- …be selected to serve on special committees, work groups, project teams, or escalation teams related to various firmwide IT initiatives. Initiatives may be specific ... issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Ability to maintain focus, apply attention to detail, and… more
- Reed Smith LLP (Los Angeles, CA)
- …IT Operations. Participate on special committees, work groups, project teams, or escalation teams related to firmwide IT initiatives. This may include one-time ... issues and determine appropriate next steps within defined troubleshooting and escalation procedures. Other Supervisory Responsibilities: None Equipment To Be Used:… more
- USAA (Walnut Creek, CA)
- …members to resolve issues and to identify appropriate issues for escalation . Ensures risks associated with business activities are effectively identified, measured, ... monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 1 year of experience in legal support or related experience to include multi-tasking in a fast… more
- Palo Alto Networks (Santa Clara, CA)
- …and shared success where your work truly matters. **Your Career** The Escalation Manager position is a strategic, high-visibility role that provides the highest ... level of escalation for customer issues that are jeopardizing the Palo...business relationship and/or sales opportunities with key customers. The Escalation Manager will lead and manage the resolution of… more
- Palo Alto Networks (Santa Clara, CA)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Zscaler (San Jose, CA)
- …to harness speed and agility with a cloud-first strategy. As a Staff Escalation DevOps Engineer within the Shared Platform Services team, you will be instrumental ... in taking the Zscaler Client Connector Cloud service to the next level in terms of Reliability, Availability and Scalability. This is a hybrid role, reporting in the San Jose, CA office 3 days a week. Reporting to the Sr. Manager, Software Engineering QA,… more
- Wells Fargo (Roseville, CA)
- …and tasks within one or more Markets and any findings are reported for review, escalation , if necessary, and final resolution + Act as a liaison contact for home ... inquiries, and initiatives + Serve as a liaison and escalation point for all other support areas + Explain...appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk… more
- Horizon Services, Inc. (San Mateo, CA)
- …in the improvement of services as needed + Provide crisis support, intervention, and de- escalation of conflict as needed + Ensure orientation is provided for all new ... staff on a variety of skills, including (but not limited to) verbal de- escalation , group milieu management/therapy, and clinical skills + Preferred: 2+ years of… more
- US Tech Solutions (San Diego, CA)
- …products, directly contributing to operational strategy, safety compliance, and escalation resolution. **Responsibilities:** + Monitor and manage escalation ... case resolution. + Provide strategic insights and recommendations on escalation handling, appeasement strategies, and safety protocols, aligning with organizational… more
