• Senior Account Escalation Manager

    ServiceNow, Inc. (Santa Clara, CA)
    …Clara, CA ServiceNow office.** ServiceNow is currently seeking a **Senior Account Escalation Manager** to manage customer accounts requiring an enhanced level of ... interaction and personalized service during account level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that… more
    ServiceNow, Inc. (08/26/25)
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  • Sr. Technical Escalation Manager

    IBM (San Francisco, CA)
    …scalability in their cloud journey. **Your role and responsibilities** The Escalation Management Team within HashiCorp is responsible for managing critical customer ... to resolve issues quickly and transparently. As a Senior Escalation Manager, you will play a key role in...ensure proper follow-through on processes, including ticket hygiene and escalation protocol. * Act as the voice of the… more
    IBM (08/22/25)
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  • Social Communications and Escalation

    Google (San Bruno, CA)
    …and social media communications. + 4 years of experience in escalation management, executive communications, and making time-critical decisions with incomplete ... + Design and implement processes and training plans for YouTube Escalation workflows, including social escalations, known Issues, and after-hours coverage programs.… more
    Google (08/27/25)
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  • Principal Escalation Engineer

    Palo Alto Networks (San Francisco, CA)
    …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical ... starting points for success in this role. **Your Impact** + This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
    Palo Alto Networks (08/29/25)
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  • Escalation Engineer - Wi-Fi, eero

    Amazon (San Francisco, CA)
    …together to the cloud. We are seeking a highly skilled Wi-Fi / RF Escalation Support Engineer to join our Customer Experience (CX) Engineering team. This role ... for our products. As an ESE you will : Serve as the principal escalation point for Wi-Fi and RF issues, including roaming behavior, RF interference, channel… more
    Amazon (08/22/25)
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  • Senior Escalation Engineer

    GitHub (CA)
    …professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, build and deploy solutions to simplify the ... environments in a technical capacity with incident management or escalation processes + Familiarity with production-level virtualization platforms and/or cloud… more
    GitHub (08/10/25)
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  • Switching BE Escalation Engineer

    Cisco (San Jose, CA)
    Switching BE Escalation Engineer Apply (https://jobs.cisco.com/jobs/Login?projectId=1444872) + Location:San Jose, California, US + Area of InterestEngineer - ... Id1444872 **Accepting applications until further notice** **Meet the Team** The Switching Escalation team is part of the Enterprise Switching Engineering Group in… more
    Cisco (07/26/25)
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  • Safety Service Attendant

    Lompoc Valley Medical Center (Lompoc, CA)
    …Charge Nurse. + Exercising a calm demeanor, managing escalating events to prevent further escalation . + Work well under stress or tight deadlines. + Work well with ... safety hazards. + Unless otherwise directed, assists in re-direction and de- escalation of elevating/elevated patient or visitor situations. + Performs to prevent… more
    Lompoc Valley Medical Center (07/14/25)
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  • Carrier Operations Engineer

    Zoom (San Jose, CA)
    …telecom carriers sales engineering and service assurance teams o Vendor Escalation Management, Manage complex vendor escalations and ensure timely resolution o ... as IP transit, wavelength, MPLS. o Support internal production teams with carrier escalation support o Partner with Network Engineering to provide ongoing support to… more
    Zoom (08/30/25)
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  • LPN/LVN Psychiatric

    Amergis (Merced, CA)
    …+ Ensure a safe and therapeutic environment for patients. + Support de- escalation and crisis intervention techniques. REQUIREMENTS: + Current California LVN license ... all times. It's a 4-bed facility. + During a de- escalation scenario, is there a protocol to ensure that...be expected to handle situations by themselves. During a de- escalation scenario we first attempt verbal de- escalation ,… more
    Amergis (08/27/25)
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