- NBC Universal (Universal City, CA)
- …and take preventative action to ensure service levels are maintained. + Escalation point for urgent & critical IT issues, providing problem/issue management., + ... Lead projects under service improvement in line with business demands. + Management of applicable direct reports or contractor resources including development plans and performance reviews in line with Enterprise Technology policies. + Build long-term… more
- The Clorox Company (Oakland, CA)
- …resolve escalated issues timely in accordance with defined protocol. Ensure these escalation matrices are updated frequently with new learnings and with a continuous ... improvement mindset. Escalate to OTC&C Accounts Receivable & Credit Delivery Lead proactively. + Owns and manages the SAP credit module implementation and use to ensure efficiency of credit process. **Governance of a MSP:** + Accountable for the performance of… more
- HUB International (Culver City, CA)
- …through closure, ensuring optimal outcomes for clients + Serve as primary escalation point for carrier and TPA concerns, advocating aggressively for client interests ... + Monitor claim reserves, settlement negotiations, and medical management decisions + Coordinate with insurance carriers, TPAs, medical providers, and legal counsel as needed + Partner with clients across various industries to build and refine their workers'… more
- Bath & Body Works (San Leandro, CA)
- …on safety and security incidents. + Problem-solve extreme store events using brand de- escalation tactics. + Assist the store team with driving a strong physical ... security culture by educating and upholding all BBW policies and procedures. + Educate and develop the store team regarding shortage and safety behaviors. + Collect, document, and communicate asset protection (AP) trends, theft, and fraud intelligence with… more
- Amergis (El Monte, CA)
- …strategies and support individualized education plans (IEPs) + Skilled in de- escalation techniques and crisis intervention + Comfortable assisting with toileting, ... feeding, and mobility support as needed Why Join Amergis Healthcare Staffing? + Weekly Pay! + Competitive Benefits + Support from point of contact and qualified professionals + Meaningful work making a difference Benefits At Amergis, we firmly believe that our… more
- M&T Bank (Irvine, CA)
- …accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Maintain M&T internal control standards, including timely ... implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. **Supervisory/Managerial Responsibilities:** Not Applicable **Education and Experience… more
- US Bank (San Diego, CA)
- …skills + Considerable knowledge and experience in payment processing + Problem escalation and resolution skills + Excellent customer service and follow up skills ... + Exceptional verbal and written communication skills + Team player with excellent collaboration skills + A well-established pattern of achievement, competitive skills, energy, motivation, enthusiasm, and integrity is critical to being successful in this role… more
- Evolent (Sacramento, CA)
- …**What You Will Be Doing:** + The day-to-day point of contact and escalation representing IQ technically for assigned scope + Responsible to escalate risks and ... issues in coordination with the lead / manager for status reporting + Responsible to enforce department standards as directed by the lead / manager + Consult for test plan creation, maintenance, approval, & socialization (level set) by the lead / manager +… more
- Amazon (Santa Clara, CA)
- …from conception through launch. - Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer ... priorities. - Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals. - Drive innovation within the CET, leveraging AI and machine learning to enhance customer interactions. -… more
- General Atomics (San Diego, CA)
- …and strategy for all encompassing ITAM services + Serve as a point of escalation within the IT organization regarding asset related issues and requests + Define, ... maintain, and update policies and procedures for effective management of the IT asset life cycle (eg, acquisition, deployment, utilization, de-installation, reallocation, and disposal) + Analyze program requirements and assessment methodology to align with… more