- Cognizant (Sacramento, CA)
- …and clearly communicate the business impact of MI/Hi Tickets . Conduct escalation to service teams, vendors, senior management, and leaders to ensure appropriate ... awareness, engagement and focus. . Post Incident setting up the Post Incident review process around the SOPs; RCA action items closure are some of the key metrics and expectations that the person is expected to drive. . Collate and analyses incident-based data… more
- Datavant (Sacramento, CA)
- …strategy, execution, and local operations. + Serves as the primary escalation point for field facilities emergencies and provides 24/7/365 emergency support ... as needed. + Leads implementation and communication of Datavant's facilities strategic plan. + Partners cross-functionally with teams including Office Managers, Site Leaders, HR, Finance, Communications, and others to support initiatives and ensure alignment.… more
- WM (Sacramento, CA)
- …other modern learning methodologies to foster innovation. + Act as the escalation point for client issues, ensuring expectations are managed and results delivered. ... + Partner with leaders to anticipate future capability needs and proactively design enablement strategies **III. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.… more
- Robert Half Finance & Accounting (Santa Barbara, CA)
- …work environment. Client Service & Compliance Oversight: Act as a point of escalation for resolving complex client service issues, liaising with custodians or other ... stakeholders to ensure timely resolution. Support top-quality client service delivery by streamlining internal processes and providing assistance to client-facing teams. Ensure the firm meets all regulatory standards by monitoring industry compliance… more
- CAI (Sacramento, CA)
- …of regional operations, ensuring profitability and cost control + Act as an escalation point for complex regional program issues and client concerns **What You'll ... Need** **Required:** + 10-15 years of progressive experience in MSP and Contingent Workforce Program Management, operations leadership, or senior account management within the contingent workforce and public sector staffing industry + Proven track record of… more
- General Motors (Mountain View, CA)
- …risk mitigation, and cross-functional execution. + Act as the central escalation point for program-level blockers, risks, and issues, with direct accountability ... for resolution and stakeholder alignment. + Ensure accurate and transparent representation of engineering work and demand across tools such as Jira and Align, enabling data-driven decision-making. + Transform the program management function from a… more
- Adecco US, Inc. (Hayward, CA)
- …matter expert on market trends, target industries, and roles. + Acts as an escalation point of contact for our clients, candidates, and working associates. + Makes ... calls and visits to customers and prospects to discuss services and resolve issues, understand client's environment and needs better, maximize the level of service, and encourage relationship building. + Utilizes Adecco tools and resources to administers job… more
- Amazon (Sunnyvale, CA)
- …for global markets. You will anticipate bottlenecks, drive risk and escalation management, make data-driven tradeoffs, and balance customer and business needs ... versus technical constraints. The ability to absorb inputs from stakeholders, develop cohesive plans, identify risks, and then prioritize and deliver them in a successful and timely manner is critical in this role. You will clearly communicate goals,… more
- Robert Half Finance & Accounting (Newport Beach, CA)
- …Investigate and address user requests with a focus on timely resolution and escalation when necessary. * Collaborate with teams to meet service level agreements and ... enhance system performance. * Lead projects aimed at resolving complex technical challenges and implementing system improvements. * Expand responsibilities to include additional functional areas and applications as expertise grows. * Analyze data to support… more
- BMO Financial Group (San Francisco, CA)
- …significant revenue generation from sales and syndications. + Acts as an escalation point for complex client issues, using strategic problem-solving to resolve ... conflicts and maintaining strong client relationships. + Leads the structuring of high-value, complex deals, and credit approvals, ensuring alignment with client needs. + Oversees credit approvals and drives pricing coordination, acting as the primary client… more