- BMO Financial Group (San Francisco, CA)
- …significant revenue generation from sales and syndications. + Acts as an escalation point for complex client issues, using strategic problem-solving to resolve ... conflicts and maintaining strong client relationships. + Leads the structuring of high-value, complex deals, and credit approvals, ensuring alignment with client needs. + Oversees credit approvals and drives pricing coordination, acting as the primary client… more
- Children's Hospital Los Angeles (Los Angeles, CA)
- …education for ambulatory staff, including customer service/patient communication and de- escalation training. The Training Specialist will be leading several ... trainings in the ambulatory environment. They will act as a knowledgeable resource and have expertise of the systems and workflows used in the ambulatory clinics. Examples of systems include referral management, scheduling, registration, eligibility… more
- Siemens (Los Angeles, CA)
- …scope of supply. Coordinate deliveries with project site Serve as the escalation point for complex issues and challenges. Collaborate with internal stakeholders to ... drive improvements across organizations. Applies skills to resolve complex problems to ensure successful delivery of projects pursuant to customer deliverables and agreed upon contract terms. Displays a high level of critical thinking in bringing successful… more
- LinkedIn (Mountain View, CA)
- …reduce project conflicts through reviews and raise awareness of issues, and risks before escalation . * Scale the team to act as the gateway between organizations to ... assure dependencies and alignment are built at the right levels. * Coach and mentor other TPMs within the community, and broader company as whole. Basic Qualifications: * BS in Computer Science or related technical field, or equivalent relevant experience. *… more
- BeOne Medicines (San Carlos, CA)
- …contact for the America region including LATAM to resolve procurement P2P escalation , including but not limited to review or approve purchase requisitions, provide ... guidance on all P2P related questions from purchase requisitions to receiving. + **Cross-Functional Support:** Collaborate with various business functions such as Commercial, R&D, Finance, Procurement, Corporate, Accounting, and IT to understand and meet… more
- Eaton Corporation (San Diego, CA)
- …technical data for plant quality team + Serve as the customer's advocate and escalation point by relaying the appropriate level of urgency to contacts in Eaton's ... manufacturing facilities and escalating issues as required to management + Pursue continuous learning of Eaton products and applications related to engineered products + Collaborate and maintain relationships with Sales Engineers, Project Managers, Project… more
- Sharecare (Sacramento, CA)
- …the Day-to-Day processor of incoming client data. + Operate as the point of escalation for clients and team members + Runs reports for internal and/or external ... clients. Provide data elements for key reports to leaders. + Assist with data collection, entry, processing, and delivery to systems. + Works to Identify data shortfalls and liaisons with data and development teams to close gaps and/or improve data fidelity +… more
- Citizens (San Francisco, CA)
- …administrative procedures to ensure adherence to policies. + Serve as a point of escalation for key issues or time sensitive decisions. + Leverage shared functions & ... centers of excellence to support portfolios ensuring soundness & implementation of credit and collections policies in partnership with shared collections function, Appropriate risk appetite for portfolios leveraging shared function expertise, governance &… more
- Comcast (Stockton, CA)
- …products, as appropriate. + Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise. + Manage the cultivation, ... execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment. + Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and… more
- Microsoft Corporation (Los Angeles, CA)
- …help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. + Conduct in-depth root cause ... analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. **Relationship/Experience Management** + Act as voice of customers and synthesize product feedback from strategic customers to provide input… more