- Autodesk (San Francisco, CA)
- …self-service, AI/ML-driven assistance, learning & community, and human support escalation + Champion a "customer-first" mindset, ensuring solutions address customer ... needs while aligning with Autodesk's business goals + Drive personalization of support content and recommendations to increase relevance and resolution rates + **Execution & Delivery** + Translate customer insights and business requirements into clear product… more
- City National Bank (Los Angeles, CA)
- …control maps, metrics with guardrails, on-going monitoring routines, and issue escalation processes. * Communicate project status and milestone completion to Manager ... and key business stakeholders. * Assist with defining the change management / user adoption strategy and metrics. * Support development, implementation, and continuous improvement of tools, templates, and best practices that support process and control… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …and customer supply chain teams including exception management and rules for escalation . + Continuous Improvement + Work with internal stakeholders to define waste ... or inefficiencies within our operations. + Partner with IT, CI, Sales, and customer to develop and launch continuous improvement initiatives. + Technical - Good with systems and a strong Oracle, JDA, Logility, and Excel background is a plus. Understanding… more
- City National Bank (Los Angeles, CA)
- …knowledge of bank products and services. * Ensure early identification and proper escalation of potential risk to appropriate level of authority. * Uses knowledge of ... bank products and services to evaluate new opportunities for growth in relationships and recommending beneficial solutions to clients/prospects. * Is dedicated to meeting the expectations and requirements of internal and external clients; gets first-hand… more
- Ford Motor Company (San Francisco, CA)
- …parts assistance, after warranty assistance, upfitter warranty questions, technical support escalation , etc. + Manage all Service Performance & Parts Sales ... deliverables, including: + Fix It Right The First Time Performance + Reduce Repair Order Duration + Service Net Promoter Score + Field Service Action Campaign Completion + Ford Pro Parts Revenue + Retail Parts Sales + Service Advisor Training + Technician… more
- NVIDIA (Santa Clara, CA)
- …and lead chip and board allocations across the company + Function as escalation point for engineering leadership on chip delivery issues + Track and coordinate ... engineering deliverables, key milestones and qualification/validation tasks in the new product introduction phase + Communicate status to cross-functional teams as well as upper management + Continuously evaluate internal tools and processes and drive fixes to… more
- The Walt Disney Company (Santa Monica, CA)
- …matters affecting Disney's SVOD, LIVE and premium add-on offerings, and serve as the escalation point for all critical issues. + Provide key counsel to the Product, ... Business Operations, Viewer Experience, Marketing, Global Acquisitions, LIVE, Corporate and Strategy teams. + Serve as the main liaison between Disney's DTC executive leadership and the legal team for critical matters affecting Disney's SVOD, LIVE and premium… more
- The County of Los Angeles (Los Angeles, CA)
- …the client's condition, and maintenance of the client's records. + Implements de- escalation procedures and techniques and aids or restrains clients to prevent injury ... to themselves or others. + Participates in planning, executing, and documenting interventions related to the client care plan. + Participates in multi-disciplinary team conferences to share pertinent client information and collaborate with other mental health… more
- Trinity Health (Fresno, CA)
- …with aggressive patients and application of least restrictive techniques, including de- escalation techniques preferred. 10. Four (4) years of Emergency Preparedness ... or Disaster Planning experience is preferred. 11. Business management experience is preferred. 12. Knowledge of the Joint Commission (TJC) Environment of Care standards is preferred. 13. Knowledge of lean management principles are preferred. Pay Range $54.20 -… more
- M&T Bank (Orange, CA)
- …accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and ... reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. **Scope… more