- Bosch (Roseville, CA)
- …other relevant tasks. + Provide support to resolve unscheduled events and ensure escalation process efficiency. + Researches and adheres to all safety and cleanroom ... policies. + Train maintenance technicians as needed on systems to improve 24x7 response time. Qualifications + Bachelor of Science degree in Mechanical or Electrical Engineering or equivalent education with 0-3 years exp. + Experience / Proficiency to read,… more
- PNC (Ontario, CA)
- …for clients, client teams or service partners and may act as an escalation point for complex client implementation and servicing issues. + Initiates, updates and ... verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed. + Serves as a peer resource and may perform general administrative support. PNC Employees take pride in our reputation and to continue building upon… more
- CompuCom (Sacramento, CA)
- …issues and provides appropriate solution + Provides timely resolution of problems or escalation on behalf of the customer and ensures their satisfaction + Provides ... case status updates to management and end-users per service level guidelines + Support and maintain effective relationships with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT… more
- Carrington (Anaheim, CA)
- …investor guidelines and managing workflow andcompliance timelines. + Establish a clear escalation process for title curative issues. + Support senior specialists and ... supervisor(s) in resolving escalated matters. + Determine solutions for irregularities and establish the process for resolution. + Oversee the management of reports for assigned book(s) of business; maintain and review reports; negotiate resolution with title,… more
- Ventura County (Ventura, CA)
- …depending on area of assignment; + Participates in crisis response interventions, de- escalation , and physical interventions when required to ensure patient safety; + ... Performs Registered Nurse-Mental Health duties in a training or closely supervised capacity while gaining knowledge of the full scope of responsibilities listed below; and + Performs other related duties as required. Registered Nurse-Mental Health In addition… more
- ICW Group (Pleasanton, CA)
- …analytics and severity modeling tools to proactively identify claims requiring escalation , closure strategy shifts, or risk transfer. + Partners with Underwriting ... and Risk Management to inform account level-strategies and employer engagement. **Stakeholder Engagement** + Presents high exposure claim strategies, trends, and outcomes to executive leadership and enterprise risk stakeholders. + Builds strong partnerships… more
- CBRE (Sacramento, CA)
- …statements (CDE). + Oversee design consultants and provide direction or escalation in accordance with established engineering standards. + Peer review design ... consultants' deliverables including drawing sets, specifications, sequence of operations, calculations, models, etc. and provide comments & resolutions + Review and advise on potential value engineering opportunities. + Develop rapid conceptual sketches using… more
- General Atomics (Poway, CA)
- …milestones with some experience in project leadership. Ability to develop rate escalation and pricing models for multiple ordering periods under ID/IQ task/delivery ... orders. Must be customer focused and possess: + The ability to identify issues and develop innovative solutions to a variety of complex problems of diverse scope; + Excellent analytical, verbal, and written communication skills to accurately document, report,… more
- Ferrotec USA (Livermore, CA)
- …assigned personnel to ensure timely resolution of problems. . Invokes problem escalation procedures to coordinate recovery. . Isolates problem trends and ensures ... that troubleshooting efforts are completed for recurring problems until permanent solutions are found. . Ensures that decisions are made to improve the overall customer support of the Help Desk are continually carried out. . Coordinates training requirements… more
- M. C. Dean (San Jose, CA)
- …in a lab/pre-deployment setting. + Available for 24/7 on-call support as an escalation manager during assigned shifts. + Managing daily operations with the project ... sustainment and support team working on 24/7 call rotation and preventative maintenance at multiple nearby customer locations in the San Francisco South Bay Area. + Responsible for communicating with stakeholders and team members for sustainment support… more