- Wells Fargo (Carmel, CA)
- …regulations, policy and procedure requirements, operational expectations, audit, and escalation processes + Determine appropriate strategies and actions of the ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Huntington Beach, CA)
- …procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Insight Global (San Francisco, CA)
- Job Description This role focuses on handling complex client escalation calls from clients who are dissatisfied with our subscription services or have concerns about ... processes and procedures. The Client Escalation Specialist serves as the primary point of contact to de-escalate tense situations through professional communication,… more
- Wells Fargo (Los Angeles, CA)
- …procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Concord, CA)
- …and security standards + Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high risk ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Amazon (San Diego, CA)
- …to internal teams (Invent and Simplify). - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus ... partnership, and collaboration opportunities with seller partners, and ensure efficient escalation channels. - Advocates for sellers internally and externally -… more
- LinkedIn (San Francisco, CA)
- …interactions-balancing brand voice, empathy, and clarity. + Crisis & Issue Escalation : Develop systems to flag and escalate sensitive issues, feedback trends, ... listening, engagement, and reporting needs. Ensure alignment on brand voice, escalation protocols, and engagement strategies are met. + Tooling & Workflow… more
- Proofpoint (Sunnyvale, CA)
- …responding to security incidents across our global operations. You will serve as an escalation point for our 24/7 Security Operations Center (SOC) and play a key ... opportunity is for you. **Key Responsibilities:** Incident Response & Escalation : + Act as the Level 3 escalation... Escalation : + Act as the Level 3 escalation point for high-severity security incidents within the global… more
- Marriott (Los Angeles, CA)
- …Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support. * Ensuring client Technology needs are met * Assist in ... mobility devices, GPNS) & Request Center Processes through Tier Escalation process). * Provide escalation and guidance...Processes through Tier Escalation process). * Provide escalation and guidance to property pertaining to guest &… more
- Meta (Burlingame, CA)
- …alignment to business priorities. Report out on status of key programs 3. be escalation point & drive resolution as needed 4. Project Planning & Alignment: Oversee ... accountable. Be the leadership point of contact for all roll ups and/or escalation moments 5. Stakeholder Alignment: Ensure the right people come together at the… more