- Adecco US, Inc. (Glendale, CA)
- …as appropriate to meet needs inventory. + Acts as a team lead or an escalation point of contact in the absence of management. + Participates in special projects and ... performs other duties as assigned. + Ensure that clients and candidates receive excellent service + Responds to temporary employee inquiries and escalate further as necessary. + Build and maintain relationships with associates and clients. **Pay Details:**… more
- Microsoft Corporation (San Francisco, CA)
- …Identifies opportunities for customized approaches. Resolves deal issues as an escalation point for less experienced colleagues. Provides coaching and support to ... less experienced colleagues as a go-to resource for negotiation. **Deal Management/Governance** + Develops plans for managing deals, including communications, and reporting with Microsoft stakeholders. Resolves blocking issues using known techniques. +… more
- CBRE (Sacramento, CA)
- …analyses, etc. + Oversee A/E design consultants and provide direction or escalation in accordance with established engineering standards. + Peer review A/E design ... consultants' deliverables including drawing sets, specifications, sequence of operations, calculations, models, etc. and provide comments & resolutions in accordance with established engineering standards. + Review and advise on potential value engineering… more
- Ryder System (Sacramento, CA)
- …on Azure and Amazon Web Services (AWS). Acts as a primary escalation support resource for providing recommendations and initiating necessary corrective actions to ... ensure optimal network performance. This position provides technical consulting support on projects, network device configurations, network recommendations to support business applications, manages Vendors on implementation of services, and manages system… more
- City and County of San Francisco (San Francisco, CA)
- …quality control for equipment and systems and facilitates and coordinates the escalation or replacement request process. + Provides coaching and support in handling ... challenging customer calls. + Develops and issues call scripts, standard responses, and policies and training materials to be used by Service Center Staff. + Sends real-time alerts and notifications to staff with high volume calls, increased wait times, and… more
- Lumen (Sacramento, CA)
- …various dashboards to monitor Cisco, Juniper, Meraki, and Fortigate solutions + Escalation of customer and network trouble to ensure timely resolution + Actively ... work with local exchange carriers and Lumen internal Operations Centers to ensure current services are active and restored within the Service Level Agreements + Keep the project team updated with daily progress reports on any assigned actions. + Using… more
- Wellpath (Alpine, CA)
- …served, ensuring their well-being and progress. With your expertise in crisis de- escalation and strong interpersonal skills, you'll guide not only those in need ... but also collaborate with your team and other departments. Your role is pivotal in fostering a compassionate and safe environment, empowering individuals to achieve their goals and thrive. If you're ready to make an impact and support individuals through their… more
- Amgen (Los Angeles, CA)
- …Playbooks, KPI dashboards, and Post-Congress Debriefs. + Serve as an escalation point for cross-functional partners and vendors for issue resolution, alignment, ... and performance feedback. **Operational Excellence & Execution** + Drive flawless execution of congress activities, ensuring risk mitigation, regulatory compliance, and alignment to HCP engagement goals. + Govern integration of planning milestones, vendor… more
- Crane Aerospace & Electronics (Burbank, CA)
- **Job Summary:** The IT Systems Engineer III (IAM) serves as a Tier II / III escalation resource and / or subject matter expert on a particular topic and / or ... application that manages identity and access management. Areas of responsibility include, but not limited to the overall health and hygiene of identity architecture and infrastructure, ensuring identity and access policy and procedures are followed by the… more
- Southern California Edison (Pomona, CA)
- …delivery plans, and program-level risks and issues. + Serve as the escalation point for delivery roadblocks, ensuring prompt resolution and minimal disruption to ... timelines. + Prepare executive-level status reports and presentations for steering committees and governance forums. **Responsibilities** + Manages activities of one or more large, mid to long-term projects with responsibility for results in terms of costs,… more