- Gilead Sciences, Inc. (Foster City, CA)
- …complex immigration matters, offering guidance to HR, Legal, and People Leaders. + Escalation point / advisor to HR Shared Services for immigration _Employee Work ... Authorization & Mobility_ + Manage end-to-end visa sponsorship, renewals, and work authorization processes for the Americas. + Advise on immigration strategies to support recruitment, mobility, and retention of foreign national employees. + Monitor regulatory… more
- Horizon Services, Inc. (Hayward, CA)
- …use and grow your skills in compassionate care, crisis intervention and de- escalation , in a supportive and inclusive work environment. You'll have the opportunity ... to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life. What will make you successful in this role? + Associate Degree in social work… more
- WelbeHealth (Elk Grove, CA)
- …provider network _Complex Issue Resolution and Support_ + Act as an escalation point for complex provider relationship challenges, supporting the team in resolving ... difficult issues and maintaining positive partnerships, as well as occasionally conduct field visits with the team to provide direct coaching, observe processes, and support critical provider meetings _Cross Functional Collaboration_ + Build strong,… more
- Republic Services (Manteca, CA)
- …cancellation calls, if necessary, and ensure compliance with appropriate escalation policy. + Performs other job-related duties, as required. **QUALIFICATIONS:** ... + Special Waste, State and regulatory knowledge. + Professional presentation; is confident, assertive and displays a high level of self-esteem. + Good time management skills to ensure assigned responsibilities are completed in an efficient manner. + Good… more
- RELX INC (Sacramento, CA)
- …with other staff to research and resolve problems. + Collaborates with escalation teams to explain errors and/or recommend enhancements to products Requirements: + ... Excellent verbal and written communication skills. + Excellent interpersonal and customer service skills. + Professional and pleasant telephone manner. + Ability to explain technical issues to technical and nontechnical employees and customers. + Proven… more
- Banc of California (Santa Ana, CA)
- …senior leadership, including KRI and KPI. + Act as a mentor, advisory, and escalation point for team members and stakeholders. + Treat people with respect; keep ... commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions. + Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences;… more
- Intuit (San Diego, CA)
- …and trust. **Operational Ownership** + Implement best practices in case and escalation management and root cause analysis. + Own performance metrics including TNPS, ... SLA's, case resolution time, and case backlog management. + Partners with key groups including workforce management, capacity planning, and service design to ready our teams for growth and build confidence for our experts. + Effectively manage team… more
- Teradyne (San Jose, CA)
- …+ Able to find creative ways to solve problems and recognize when an escalation is required + Extremely motivated + Flexible to work with global suppliers with ... multiple time zones + Able to travel ~10% Compensation: The base salary range for this role is $80,800 - $129,200. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate… more
- PennyMac (Moorpark, CA)
- …internal and external customers on loan quality and operational efficiencies. Serve as escalation point for any critical issues identified by the team of Pipeline ... Accounts Managers (PAMs). The Pipeline Accounts Manager will: + Manage pipelines, queues, and reports to guarantee timely action + Proactively engage with clients to drive fulfillment, manage expectations, and resolve issues + Liaise with Operations to secure… more
- ABM Industries (Los Angeles, CA)
- …with regional sales teams to resolve billing disputes and payment delays. ** Escalation & Risk Mitigation** + Escalate delinquent accounts in a professional and ... timely manner, including recommendations for legal action or third-party collections where necessary. **Qualifications** + 5+ years of experience in billing, collections, or accounts receivable, preferably in a regional or multinational context. + Strong… more