- ABM Industries (Los Angeles, CA)
- …with regional sales teams to resolve billing disputes and payment delays. ** Escalation & Risk Mitigation** + Escalate delinquent accounts in a professional and ... timely manner, including recommendations for legal action or third-party collections where necessary. **Qualifications** + 5+ years of experience in billing, collections, or accounts receivable, preferably in a regional or multinational context. + Strong… more
- Meta (Fremont, CA)
- …through multiple infrastructure layers (compute, storage, network) and act as a final escalation point 6. Provide guidance to other engineers on best practices to ... build mature services which are highly available, reliable, secure, and scalable 7. Help others around you move faster by identifying issues and driving them to resolution **Minimum Qualifications:** Minimum Qualifications: 8. BS or MS in Computer Science,… more
- Cisco (San Jose, CA)
- …for new processes, tools and knowledge transfers + Provide incident and escalation lead responsibilities, contribute to post incident reviews, and follow through ... with action plans + Lead and mentor a team of high performing engineers while fostering a strong team culture of innovation, collaboration, continuous improvement, and a customer focused mentality. Requirements: You must be eligible to support up to FedRAMP… more
- ManpowerGroup (San Francisco, CA)
- …hour** **Shift: Day** **What's the Job?** + Provide L2 Site Support and escalation support for computer hardware, software, and cloud applications. + Process new ... hire requests, image, and deploy laptops, and perform IT onboarding. + Document detailed procedures and develop end-user instructions. + Troubleshoot, diagnose, and repair desktop, laptop, and mobile issues. + Monitor and triage incoming tickets in the Service… more
- Iron Mountain (Sacramento, CA)
- …the customer to field operations and Help Desk support with established escalation procedures. + Supports and promotes Iron Mountain core values. **Knowledge, skills ... & education:** + Requires 10 plus years of proven project management experience in a matrix environment. + Bachelor's degree in Management or related field preferred or equivalent work experience. + PMP Certification. + Experience in external customer facing… more
- Deloitte (San Diego, CA)
- …Experience managing projects, including monitoring for project issues and sound judgement for escalation The wage range for this role takes into account the wide ... range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been… more
- Walmart (Sunnyvale, CA)
- …and manage team operating rhythms (eg, OKRs, PI Planning, QBRs), governance structures, and escalation pathways. + Build and lead a small team or POD of technical ... program managers and operations specialists to support execution across global programs. + Coordinate executive updates, technical communications, and board-level materials that highlight engineering progress, risk mitigation, and strategic bets. + Serve as a… more
- Abbott (Pleasanton, CA)
- …regarding design control, milestone tracking and delivery, risk management and escalation , regular executive leadership review, product launch readiness, etc., and ... guide the teams to execute and deliver critical NPD launches on time, within budget and with quality. You will work closely with cross-functional peers in quality, operation, marketing, clinical and regulatory, medical affairs, commercials to define an aligned… more
- LiveRamp (San Francisco, CA)
- …and health of ticket escalations over time + Iteration on ticket creation and escalation process to improve ease of use for internal stakeholders **Your team will:** ... Product Support Engineers deliver seamless technical support and troubleshooting services to the most challenging requests and complex issues our Customer Support team receives, delighting our customers and managing stakeholders all while making it seem easy.… more
- Horizon Services, Inc. (San Leandro, CA)
- …Create a welcoming environment for participants. + Perform conflict resolution and de- escalation of hostile client. + Respond to crises, emergencies and other client ... needs in an appropriate and timely manner. + Provide Transportation as necessary and when requested. Team Support: + Work collaboratively as part of the multi-disciplinary team at the Recovery Station. + Daily monitoring and maintenance of client files (EHR if… more