- The Walt Disney Company (Santa Monica, CA)
- …+ Establish and maintain incident response processes, including incident escalation procedures, post-incident reviews, and incident management tooling + Identify ... gaps, show initiative, and take ownership to build out programs and processes in support of the Technical Operations Team + Coach team members to promote proactive diagnostic techniques; guiding customers toward self-serve support option + Keep informed of… more
- Amazon (San Francisco, CA)
- …incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges ... by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - Experience working with large-scale data mining and… more
- Alameda Health System (Oakland, CA)
- …and AHS initiatives. 6. Identifies regulatory vulnerabilities and determines escalation level if necessary. 7. Maintains and implements department unannounced ... survey plans. 8. Manages communications, agendas, and logistics for onsite survey activities. 9. Manages onsite accreditation and regulatory surveys; supports command center activities. 10. Performs other duties as assigned. 11. Provides guidance on Joint… more
- Amazon (Santa Monica, CA)
- …10. Balance risk and quality while creating mechanisms to address recurring escalation patterns About the team About AWS: Diverse Experiences: AWS values diverse ... experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let… more
- Intuit (Mountain View, CA)
- …team to enable work, set pace, and surface blockers that need resolution or escalation . + Act as the source of truth on progress and impact, formalizing leading ... indicators and key milestones, working across Biz Ops / project management office (PMO) teams to report on progress and ensure consistent status roll up and metrics. + Surface opportunities and risks, outline data-driven strategic decisions, and frame… more
- Coinbase (Sacramento, CA)
- …including analytics, account maintenance, client management, incident and escalation management, billing, audit processes, reporting, allocations, cold storage, ... and wallet management. * Deliver direct client service and support to institutional clients through phone, email, and video calls, ensuring queries are resolved with accuracy and professionalism. * Facilitate client demo calls, serving as a subject matter… more
- Meta (Menlo Park, CA)
- …real time in highly complex software systems. 4. Serve an escalation contact for service incidents. **Minimum Qualifications:** Minimum Qualifications: 5. Requires ... a Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field or a related field and 5 years of progressive, post-baccalaureate experience in the… more
- Amazon (Sunnyvale, CA)
- …incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges ... by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Knowledge of SQL/ETL - Experience working… more
- Coinbase (Sacramento, CA)
- …ears for incidents in the crypto ecosystem which may require triage, escalation , and action by Coinbase teams. * Your responsibilities include forks, upgrades/token ... migrations, legal proceedings, blockchain security events, or significant organization/personnel changes, and other material changes within the asset/protocol. * Build systems to detect and disseminate timely updates for supported assets, and perform related… more
- Coinbase (Sacramento, CA)
- …integration activities, conduct regular team meetings, monitor status, and drive proactive escalation /resolution of issues * Serve as a trusted advisor and key ... resource to all cross-functional teams, ensuring collaboration and information sharing among workstreams by managing cross-functional relationships through transparency, effective communication, and frequent updates * Support the development of a world class… more