- Palo Alto Networks (Charlotte, NC)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... starting points for success in this role. **Your Impact** + This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Fujifilm (Durham, NC)
- …It will encompassboth the system environment and the software application, so the escalation engineer will need to befamiliar with Windows Server environments, ... Overview** This position is intended to serve as a member of the Escalation team, researching complex issuesfor a leading medical software company. The role… more
- NetApp (Morrisville, NC)
- **Job Summary** This position is for a Performance Escalation Engineer responsible for engineering level support to customers, customer support personnel, ... global support perspective You will respond to situations where Technical Support Engineer (TSE) has been unable to isolate or resolve customer performance problems… more
- NetApp (Morrisville, NC)
- …is an advanced technical role that involves leadership, coaching, mentoring and escalation management for our Cloud products. This role provides advanced technical ... + Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. + Conduct extensive troubleshooting of backend… more
- Medtronic (Charlotte, NC)
- …a more connected, compassionate world. **A Day in the Life** **Global Support Engineer - Surgical Robotics** **Careers that Change Lives** At Medtronic, we value ... surgical procedures of diseases and conditions. The Global Support Engineer , as part of the RAS service team, will...in the Life** + Lead and drive Field service escalation program management for supporting installed RAS systems. +… more
- Fujifilm (Raleigh, NC)
- **Position Overview** The Technical Support Engineer , MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation ... and the ability to support more complex issues. This engineer must be comfortable with making decisions while working...documents the troubleshooting of issues and follows the TAC escalation process to move cases to the next level… more
- Wells Fargo (Charlotte, NC)
- …to grow. **About this role:** Wells Fargo is seeking a Senior Informatica Engineer in Technology as part of Commercial Corporate & Investment Bank Technology (CCIBT) ... engineering and transformation office. The Senior Informatica Engineer will focus on development within Informatica IDMC(Intelligent Data Management Cloud). This… more
- Wells Fargo (Charlotte, NC)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Data Engineer ** in Charlotte, NC. **Job Role and Responsibility:** Wells Fargo Bank, NA, ENT ... Technology Group is hiring a Senior Data Engineer to analyze business requirements; Design and write technical...technical procedures and design user guides; Act as an escalation point for application support and troubleshooting; Provide guidance… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Senior Software Engineer to join the Commercial and Corporate & Investment Banking Technology team. This is an exciting ... opportunity for a highly skilled and experienced engineer to contribute to the design, development, and deployment...achieve goals + Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Principal Engineer . This Principal Engineer must be able to perform gap analysis of the application, implement ... practice for both on-prem, hybrid, and native cloud applications. The Principal Engineer must have strong communication skills and the ability to mentor, provide… more