- Confluent (Albany, NY)
- …One Team. One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. ... covering the US West PT shift. The position is remote. As an Escalation Manager , you will be responsible for supporting customers who use Confluent's cloud and… more
- Microsoft Corporation (New York, NY)
- …accelerate AI transformation for our customers and the world. As the Principal Support Escalation Manager you will own Crisis Communications for your Area and ... Acts as an expert and provides guidance to Support Escalation team members on how to handle moderate to...+ Knowledge and understanding of Unified Deal Construction. Support Escalation Management IC6 - The typical base pay range… more
- Citigroup (New York, NY)
- … Manager will maintain relationships with vendors and act as a point of escalation . The MSDA Manager is responsible for program analytics related to the ... _Mobility Design & Solutions (MDS) Manager facilitate and maintain the relationships between the...employees than others. + Problem resolution, acting as the escalation point for any issues and/or concerns raised by… more
- M&T Bank (Buffalo, NY)
- …tools, and industry best practices. + Second highest individual contributor escalation point in team ** Manager Responsibilities:** No supervisory ... analyst by auditing analysis and reports, serving as an escalation point, and training newer/less-experienced analysts. **Primary Responsibilities:** + Refine… more
- CVS Health (Albany, NY)
- …support needs identification for the member's Individual Plan of Care. . Risk Escalation : Inform the assigned care manager of newly identified health/safety ... manager within an established timeframe. . Quality Issue Escalation : inform the assigned care manager and/or associate manager of any identified quality… more
- TD Bank (New York, NY)
- …must ensure that you are fully aware of your management reporting lines and escalation procedures. + If you are a Manager /Supervisor, you are also responsible ... you more specific details for this role. **Job Description:** Job Title: Manager , Operational Risk Management Job Level: Level 10 Business/Product Group: TD… more
- Citigroup (Getzville, NY)
- **Head of Risk & Control for Payments Operations for NAM Cluster - Operational Risk Group Manager , SVP (C14)** Are you looking for a career move that will put you at ... support for Domestic Payments Operations. Within this team the Operational Risk Group Manager is accountable for management of Risk for Payments Operations for NAM… more
- Wells Fargo (Forest Hills, NY)
- …is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager ... vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- TD Bank (New York, NY)
- …Intelligence **Job Description:** **Department Overview:** The AML Business Data Manager for is responsible for assisting with supporting implementation, enhancement ... procedures for oversight of the transaction monitoring systems. AML Business Data Manager is accountable for assisting with coordination with technology teams on… more
- Marriott (New York, NY)
- …Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** The IT Manager is responsible for verifying the IT landscape supports the property business ... including repairs, installations, maintenance of systems for designated property/properties. The IT Manager assists the Area IT Manager to identify and forecast… more