- M&T Bank (Buffalo, NY)
- …tools, and industry best practices. + Second highest individual contributor escalation point in team ** Manager Responsibilities:** No supervisory ... analyst by auditing analysis and reports, serving as an escalation point, and training newer/less-experienced analysts. **Primary Responsibilities:** + Refine… more
- IBM (Armonk, NY)
- …(CAP) Manager passionate about driving operational excellence through advanced escalation expertise and proactive risk mitigation for our clients! In this role, ... in mitigating risks and driving positive customer outcomes. As a Sr. CAP Manager , you will foster collaboration and alignment within the Technical Field Operations… more
- Google (New York, NY)
- Training and Process Enablement Manager _corporate_fare_ Google _place_ Los Angeles, CA, USA; New York, NY, USA; +2 more; +1 more **Mid** Experience driving ... or scaled support operations. + 4 years of experience in escalation management. **Preferred qualifications:** + Experience working cross-functionally with PR,… more
- Citigroup (Getzville, NY)
- **Head of Risk & Control for Payments Operations for NAM Cluster - Operational Risk Group Manager , SVP (C14)** Are you looking for a career move that will put you at ... support for Domestic Payments Operations. Within this team the Operational Risk Group Manager is accountable for management of Risk for Payments Operations for NAM… more
- Wells Fargo (Little Neck, NY)
- …is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager ... vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- American Express (New York, NY)
- …effectively. We are seeking a highly motivated and detail-oriented Reputation Risk Senior Manager to join our growing team. This role will support the enhancement ... + Support Director in developing Reputation Risk Program frameworks, thresholds, and escalation criteria. + Support the development and delivery of a firm-wide… more
- Comcast (New York, NY)
- …and evolving needs. **Job Description** **About the Role** Reporting to the Senior Manager , Customer Success, we are seeking a Lead Customer Success Manager ... satisfaction of our clients. As a Lead Customer Success Manager , you will serve as a subject matter expert...You will also act as a key point of escalation for complex client challenges and collaborate with cross-functional… more
- New York State Civil Service (Rochester, NY)
- NY HELP No Agency Information Technology Services, Office of Title Manager Information Technology Services 1 (Information Security), ref #Roch27 Occupational ... provide investigation of correlated security event feeds and the appropriate triage, escalation , and coordination with other NYSOC team members. The incumbent will… more
- Cardinal Health (Albany, NY)
- …business objectives and optimizing vendor performance. **_Job Summary_** The Manager , Vendor Relationship Management will support Cardinal Health's Global Business ... to contractual obligations, and early identification of risks. The Manager , Vendor Relationship Management drives discipline across governance forums, ensures… more
- American Express (New York, NY)
- …Governance and Change team is to support Finance organization in risk monitoring, escalation and serve as the point of contact for project governance. Finance is ... looking for a Manager - Governance and Change, focused on ensuring control...support to develop Finance-specific procedures and additional standards (ie, escalation protocols), related to the execution of the Operational… more
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