- Broadview FCU (Albany, NY)
- …our community then you have come to the right place! Summary of Role: The Manager of MSC Digital and VTM leads a 24/7 team delivering high-touch, high-tech member ... models, coverage strategies, and scheduling across shifts. + Act as the senior escalation point for complex digital or technical service issues. + Partner with… more
- Broadview FCU (Albany, NY)
- …our community then you have come to the right place! Summary of Role: The Manager of the MSC Voice Channel provides strategic and day-to-day leadership for a team of ... remove barriers, and align on service expectations. + Serve as an escalation point for complex member issues, providing guidance to supervisors and frontline… more
- Scotiabank (New York, NY)
- Manager , US Operational and Data Risk **Requisition ID:** 220639 **Salary Range:** 90,000.00 - 167,200.00 _Please note that the Salary Range shown is a guideline ... operations (starting with Corporate Functions). + Provide support for the timely escalation of review findings and reporting on status of remediation. This includes… more
- AIG (New York, NY)
- …management, operational, financial, internal control, and governance processes.As a Senior Audit Manager , you will be part of IAG's Core Technology audit covering ... deliver difficult messages to staff members and determine appropriate reporting and escalation as needed + Ability to thrive within a team-oriented environment while… more
- Amazon (New York, NY)
- …to inform policy work. A day in the life In a typical day a Policy Manager will monitor policies for accuracy and fit using a variety of signals and may handle ... partners. They will identify areas for collaboration, resource sharing and escalation management coordination between multiple teams across Amazon that work in… more
- Citigroup (New York, NY)
- …of hire. **Most Relevant Skills** Analytical Thinking, Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, ... Process Execution, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment. **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. **Anticipated Posting Close Date:** Oct 20, 2025 _Citi is… more
- American Express (New York, NY)
- …cycle events - settlements, coupon, maturities and accruals + Act as escalation point for operational issues and exceptions + Maintain Treasury Management System ... ("TMS") static data and manage product testing and system configuration + Support regulatory filings for FR Y9C HCR Part 1, FFIEC101, FR Y14Q Schedule C/D; FR 2052a SBS Reporting to Liquidity and Non-Material Portfolio submission + Provide value-add analytics… more
- American Express (New York, NY)
- …a specific line of business + Serve as the first level of escalation , effectively navigating problems and difficult conversations + Attend report / issue ... conversations with management, work with Director / Team Leader to communicate and action on next steps + Report on assigned tasks in client reporting meetings; assist with preparing materials for Regulatory exams + Follow-up with management to ensure… more
- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and ... reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned.… more
- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports diversity and ... reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned.… more