- American Express (New York, NY)
- …Achieve portfolio growth and retention targets + Serve as the point of escalation and resolution, using structured action plans and project management tools as ... needed + Analyze client financial performance and P&Ls to recommend strategies for improving profitability, optimizing working capital, and enhancing efficiency + Deliver an exceptional client experience by ensuring that contractual obligations, SLAs, and… more
- Target (Rochester, NY)
- …for AP team leaders in your district/market + Lead investigative and verbal de- escalation classroom trainings; facilitate other trainings as needed for your AP team, ... store or district + Maintain all required training + Manage the identification and resolution of internal investigations; complete internal interviews for your store and nearby stores at the discretion of your leader + Anticipate and identify theft and… more
- Ultralife Corporation (Newark, NY)
- …and maintain strong relationships with current and potential customers, by being escalation point of contact for engineers. + Team Management & Development: Hire, ... train, mentor, and develop staff, identifying growth opportunities and addressing training needs to build a high-performing team. + Other Duties: Perform other duties as assigned to meet the department's objectives. Education / Training / Skills / Experience:… more
- Citigroup (New York, NY)
- …client experience in partnership with product providers + US Credit Card escalation point for Bankers and Financial Advisors + Prudently manage business risks, ... escalating issues and insuring we foster an ethical culture **Key Skills / Qualifications:** + 8+ years of relevant experience in financial services - ideally in a Credit Card related role in a High Net Worth or Ultra High Net Worth organization. + Solid… more
- SMBC (New York, NY)
- …of materials for committee, regulatory, and audit submissions as well as timely escalation of risk-related matters to the Risk Coordination Team Lead and the Head ... of Market and Liquidity Risk. **Key Responsibilities:** **Oversight and Regulatory Engagement:** - Assist with facilitation of internal and external oversight requirements including regulatory exams, internal audits, periodic reviews, and ad-hoc requests. -… more
- TD Bank (New York, NY)
- …Compliance to design processes and resolve complex issues. + Serve as the escalation point for client inquiries and operational challenges. + Represent the middle ... the unit + Responsible for operating within appropriate risk parameters and ensuring exception/ escalation processes are in place + Long term focus on planning for… more
- Wells Fargo (New York, NY)
- …to low-to-medium risk tasks and deliverables + Receive direction from a manager and exercise independent judgment while developing understanding of compliance and ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation , and remediation of issues, and making sound risk decisions.… more
- NBC Universal (New York, NY)
- …+ Monitor leave trends and provide insights to leadership for program improvements. Escalation Management + Serve as the primary point of contact for complex or ... policy updates and employee communications related to leave and escalation procedures. Employee Experience & Communication + Provide guidance...three days per week. Subject to change based on Manager discussion or business need. As part of our… more
- NTT America, Inc. (Albany, NY)
- …skillset to the project. This position works closely with the project manager , engagement director and consultants to design and evaluate feasibility of proposed ... team (NTT Data Business Solutions Inc. and customer) + Support project manager and engagement director in managing customer expectation + Credibility towards the… more
- M&T Bank (Buffalo, NY)
- …OJT responsibilities vary by department and are assigned by the department manager . The position may be responsible for additional projects as assigned by ... the department manager or Leadership Development Manager -MDP. **Department Description:**...the + Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Adhere to department timelines and… more