- Fujifilm (Albany, NY)
- …solutions. + Effectively documents the troubleshooting of issues and follows the TAC escalation process to move cases to the next level engineer. + Strictly follows ... the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,...level of success with yearly goals provided by your manager and metrics defined on a team level. +… more
- TD Bank (New York, NY)
- …Office to deliver on strategic priorities, including ongoing monitoring, reporting and escalation of key deliverables + Manages and tracks all stages of delivery ... partners toward solutions while ensuring appropriate transparency, reporting and escalation + Understand, align and manage cross-functional interdependencies (including… more
- Citigroup (Getzville, NY)
- …the role requires the identification of control/testing design matters for escalation to senior management, inputs to process enhancements, technical strategy, and ... work efforts of the department where needed and as directed by their manager . **Qualifications:** + Relevant experience in risk and controls (First, Second or Third… more
- Wells Fargo (New York, NY)
- …throughout the deal process + Interact with CLO issuers and asset manager clients, investors, rating agencies, legal counsel, and internally with syndicate and ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- University of Rochester (Rochester, NY)
- …Patient Services team, serve as the functional/technical and customer service escalation expert, assign work, coordinate and deliver training, champion process ... of the Patient Services Management Team. **Functional/Technical and Customer Service Escalation Expert** + Provides day to day functional/technical expertise to the… more
- University of Rochester (Brighton, NY)
- …design and operational support for all technology customers. Acts as an escalation point between enterprise technology teams and maintains expertise in current ... of new technology solutions. Provides operational support in place of area manager , as needed. **ESSENTIAL FUNCTIONS** + Provides consulting and technology support… more
- Atlas Technica (New York, NY)
- Position Name: Team Lead Reports to: Client Technology Manager Location/Type: Hybrid (Requires visits to clients quarterly and working a week a quarter out of the ... Junior System Engineers and Interns + Act as an escalation point to your team for technical and non-technical...with client escalations when required. + Participate in on-call escalation rotations. + Attend and participate in client meetings… more
- University of Rochester (Rochester, NY)
- …Educates and coaches staff to deliver the highest level of customer de- escalation and recovery. + Facilitates programs and activities for employee recognition, ... conversations, including corrective actions in a timely manner. + Consults with Manager and HR regarding disciplinary actions. Fosters a positive work environment… more
- Citigroup (New York, NY)
- …+ Ability to quickly and accurately find information upon a Banker / Manager 's request + Ability to take on demanding responsibilities and work independently, ... of hire. **Most Relevant Skills** Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation,… more
- TD Bank (New York, NY)
- …exposures within the business + Proactively analyzes potential risks and ensures escalation of key risks to appropriate areas and/or executive review with business ... IDA, CBA, SOX, Basel etc.) + Supports enterprise-wide operational risk escalation , review and approval processes, data management, policies and risk assessment… more