• Escalations Specialist

    M&T Bank (Getzville, NY)
    …+ Prescreen and document escalated customer complaint cases appropriately in Service Manager . + Perform daily, weekly, monthly, and annual case reporting and audits. ... feedback to management regarding results. + Identify risk-related issues needing escalation to management. Design, implement, maintain and enhance internal controls… more
    M&T Bank (08/01/25)
    - Related Jobs
  • Service Desk Agent

    Cayuse Holdings (Albany, NY)
    …of problems, incidents, issues, and emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous ... with matching after one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. + Ability to work M-F… more
    Cayuse Holdings (07/31/25)
    - Related Jobs
  • Security and Loss Prevention Specialist, NA

    Amazon (Staten Island, NY)
    …building. The SLP Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the ... Excel, in a professional capacity * Workplace incident mitigation or de- escalation and Business Continuity planning experience Preferred Qualifications * Experience… more
    Amazon (07/30/25)
    - Related Jobs
  • Compliance Officer - Risk Evaluation and Assurance

    KeyBank (NY)
    …and provide heightened awareness around significant risks and proactive identification, escalation , and remediation of control weaknesses or gaps. + Review policies ... in risk management and/or compliance (eg - Certified Regulatory Compliance Manager (CRCM)) + Experience with data analysis tools and techniques including… more
    KeyBank (07/30/25)
    - Related Jobs
  • Sr. Program Mgr., Flex Safety, Amazon Flex Safety…

    Amazon (New York, NY)
    …traditional approaches, and change the way the industry operates. As a Senior Program Manager , they will be expected to excel when faced with ambiguity. They will ... teams to define and deliver solutions. . Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs… more
    Amazon (07/29/25)
    - Related Jobs
  • Private Markets AML/KYC Director

    Manulife (New York, NY)
    …all prospective investors subject to acceptance by the general partner or manager , across all Private Markets products, including open-end and closed-end funds. ... reporting on KPI's/KRI's, trends, high risk relationships & AML/TF/KYC incidents/events escalation to Corporate & Business level MLRO's/CCO's as necessary + Identify… more
    Manulife (07/29/25)
    - Related Jobs
  • Private Markets AML/KYC Director

    Manulife (New York, NY)
    …all prospective investors subject to acceptance by the general partner or manager , across all Private Markets products, including open-end and closed-end funds. ... reporting on KPI's/KRI's, trends, high risk relationships & AML/TF/KYC incidents/events escalation to Corporate & Business level MLRO's/CCO's as necessary + Identify… more
    Manulife (07/29/25)
    - Related Jobs
  • AML Senior Specialist

    KeyBank (Amherst, NY)
    …alerts or transactions that may lead to an AML investigation or CIP/OFAC escalation . + Provide ongoing operational support to ensure timely and accurate completion ... and regulatory reporting. + Work independently with minimal supervision from manager . **Essential Job Functions:** + Perform in depth research by utilizing… more
    KeyBank (07/29/25)
    - Related Jobs
  • Strategic Sourcing Analyst

    Broadview FCU (Albany, NY)
    …and assess sourcing costs and develop efficiency improvement strategies. + Establish escalation process and expectations as well as related training. + Provide ... regular updates to the Manager , Vendor Management and the Vendor Management Committee as needed. + Assist in proposal development, when needed. + Maintaining… more
    Broadview FCU (07/25/25)
    - Related Jobs
  • Operational and Compliance Risk Testing Officer…

    KeyBank (Buffalo, NY)
    …and provide heightened awareness around significant risks and proactive identification, escalation , and remediation of control weaknesses or gaps. + Review policies, ... compliance (eg - Certified Fraud Examiner (CFE), Certified Regulatory Compliance Manager (CRCM)). + Experience with data analysis tools and techniques including… more
    KeyBank (07/24/25)
    - Related Jobs