- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: Under the guidance of the Customer Service Manager , the Senior Telephone Support Clerk is responsible to promptly answer incoming telephone calls, ... is also responsible for providing complete follow-through on necessary actions and escalation of internal processing issues to the Management Team to prevent… more
- TD Bank (New York, NY)
- …expertise on key initiatives + Communicates project status and provide timely escalation of issues to senior management to ensure project objectives are met ... you succeed. You'll have regular career, development, and performance conversations with your manager , as well as access to an online learning platform and a variety… more
- DoorDash (New York, NY)
- …weekend availability will be required. You will report into the Senior Manager , Threat Defense in the Security Operations organization, under the Chief Information ... workflows for alerts and define response scenarios for event follow-up and escalation . + Leverage security tooling, logs, and custom telemetry to build detections… more
- WMCHealth (Port Jervis, NY)
- …Intervention, and Evaluation). The Mental Health Technician reports to the Nurse Manager /Charge Nurse or his/her designee for the assigned shift. Responsibilities: + ... of patients. Intervenes appropriately with critical patients, such as during escalation , suicidal behavior, and elopement. + Assists in the development and… more
- SitusAMC (New York, NY)
- …ensuring satisfaction and retention. + Serve as the primary point of escalation for clients, proactively addressing concerns and resolving issues. + Develop a ... events as required + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree in Business, Marketing, or related field… more
- TD Bank (New York, NY)
- …GCR in order to identify themes and emerging risks, process and escalation enhancement. Timely reporting on findings and/or recommendations for enhancements, to the ... you succeed. You'll have regular career, development, and performance conversations with your manager , as well as access to an online learning platform and a variety… more
- NASCO (Albany, NY)
- …network incidents, outages, and performance issues, serving as the highest escalation point for critical problems. + Automates network operations and implements ... CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager ), Palo Alto PCNSE + ITIL or PMP certification for expertise… more
- NASCO (Albany, NY)
- …Exchange Online, Microsoft Teams, Teams Voice, and OneDrive. Communicates to manager regarding status of projects and initiatives. **Responsibilities** + Provides ... applications + Develops automated alerting mechanisms with the appropriate thresholds and escalation policies to notify IT teams of potential issues in real time… more