- Capital One (Lansing, MI)
- Sr Business Manager, Concierge Economics (Remote - Eligible) This Senior Manager will serve as a critical leader on Concierge 's Strategy & Analytics team, ... specifically focused on driving deeper understanding of Concierge economics. This leader's scope will span two distinct...yet responsible approach to business + Solid people leadership experience : Ability to build and leverage the capabilities of… more
- Capital One (Lansing, MI)
- Senior Associate, Capital One Concierge , Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers… more
- Henry Ford Health System (West Bloomfield, MI)
- GENERAL SUMMARY: Under general supervision, the Concierge shall ensure total satisfaction of the patient and guest experience , delivering the exemplary customer ... manner and will assess and anticipate guest's needs. The Concierge will be resourceful and creative to find ways...line with our policy as well as regulatory requirements. EDUCATION/ EXPERIENCE REQUIRED: + High School graduate or GED equivalent… more
- VCA Animal Hospitals (Kalamazoo, MI)
- …care and specialty practice, located in Portage, MI. We are seeking a Client Concierge to join our dynamic team full-time. At VCA, we prioritize wellness and offer ... the best care to the patients we serve. **Client Concierge Duties:** . Collaborate directly with the CSR team.... Build rapport with clients to ensure a positive experience throughout their visit. . Monitor the lobby to… more
- Percepta (Dearborn, MI)
- …stage of the automotive and mobility customer journey. As a ** Concierge Customer Service Representative** (specializing in the automotive industry) working ... career growth, and celebrates your contributions. **What You'll Be Doing** The ** Concierge Customer Service Representative** builds and maintains trust as a skilled… more
- Coinbase (Lansing, MI)
- …connection, and alignment. Attendance is expected and fully supported. As a Coinbase Concierge , you will serve as a primary subject matter expert for Coinbase's ... individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing:* *...value Consumer customers. * Provide a best in class experience for our customers through effective stakeholder management, task… more
- Henry Ford Health System (Clinton Township, MI)
- GENERAL SUMMARY: The concierge coordinator will develop relationships and processes to support patients, families, business customers and other designated ... including location assignment. 12.On-call rotation - Availability of hours varies. EDUCATION/ EXPERIENCE REQUIRED: + Associate degree or two years of college. +… more
- McLaren Health Care (Detroit, MI)
- …Bachelor degree preferred. * Two years of customer service or healthcare related experience . * PC and word processing skills are required. * Knowledge of billing ... and managed care programs preferred. * Familiarity with third party insurance verification, authorization and referral procedures preferred. * Familiarity with cancer-related information and terminology. * Good interpersonal skills. * Excellent written and… more
- Huntington National Bank (Traverse City, MI)
- …and skill development to help progress colleagues in their career. An Area Customer Experience Specialist is a financial concierge for our walk-in customers. You ... Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class...Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within… more
- Huntington National Bank (Hastings, MI)
- …impact our customers, our bank, and our communities for the better. As a Customer Experience Banker, you are a Financial Concierge for our walk-in customers. You ... are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer… more