- Public Storage (Plano, TX)
- …and future-state customer journeys that leverage autonomous AI agents across voice and chat channels ** Conversation Design & Prompt Engineering:** Design ... efficiency at the cutting edge of AI innovation. **Qualifications** + 4+ years of experience in conversation design , UX design , business analysis,… more
- General Motors (Austin, TX)
- …usability and user-centered design principles. + Develop and promote conversation design best practice standards, reusable interactional patterns, and ... processes. + Deliver effective design documentation to communicate experience requirements, ...of Generative AI for Conversational Experiences, foundational elements of Conversation Design , and LLMs. + Ability to… more
- Bristol Myers Squibb (Dallas, TX)
- …translates into effective launch + Proactively engages in scientific and clinical conversation to ensure development of a medical plan that is both product/disease ... medical and GDO and as defined by the study scope document **Required Qualifications & Experience ** + MD, PharmD, PhD, APP, PA, NP with experience in a specific… more
- Wolters Kluwer (Coppell, TX)
- …and APIs; measure/report latency, cost, and robustness. . **Preferred Qualifications** + Experience applying AI agent design patterns at product level (eg, ... and build quick proofs of concept. Proficiency in Azure Well-Architected principles, experience with VS Code and GitHub Copilot, and the capability to… more
- Concentrix (Austin, TX)
- …and clients. You will work with the best in the world to design , implement and strategize IT, security, application development, innovation, and solutions in today's ... is looking for a technically-minded Product Manager with deep enterprise software experience to lead our conversational AI platform. If you have an engineering… more
- Coinbase (Austin, TX)
- …to millions of users globally. We are responsible for managing the agent experience across chat , phone, email, and social channels, empowering customer service ... customer experience . * Establish and promote best practices in design techniques, coding, testing, documentation, monitoring, and alerting. * Demonstrate a keen… more
- Coinbase (Austin, TX)
- …well tested code to meet the needs of your customers. *Nice to haves:* * Experience with building high fidelity in-app chat experiences. * Experience with ... members. Our vision is to create the Amazon Prime experience for all Coinbase users, by creating a membership...effort. *What you'll be doing:* * Building and helping design elegant and functional user experiences. * Owning and… more
- Zoom (Austin, TX)
- …Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the Team The Zoom Virtual Agent ... advanced LLMs and data science. Responsibilities + Leading multi-step conversational workflow design using agentic frameworks to enable LLM agents to execute complex… more
- Coinbase (Austin, TX)
- …We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining and building the retail ... customer support experience . In this role, you will drive a product...as well as user journeys that connect customers to chat , email, or voice support lines accessible through our… more