- NBT Bank (Fairport, NY)
- …and makes appropriate referrals to branch or to others on regional Financial Group market team. Monitors client investment performance and makes appropriate ... discuss sales ideas, referral opportunities, sales efforts, current investment climate, customer insights and results. Education and Experience: + Bachelors Degree… more
- Allied Universal (New York, NY)
- …is responsible for the safety and security of the facilities they protect. Our Financial Center Officers allow us to accomplish our company's core purpose which ... be flexible Monday - Sunday + Must exhibit great customer service skills, will be interacting with the general...care for the people and businesses in our communities." Financial Center Security Officers act as a… more
- Carrier (East Syracuse, NY)
- …Diploma or GED. + Minimum of 3 years of customer service experience in a call center or similar high-volume setting. + Minimum of 3 years of experience with ... Center is a high-volume, fast paced and metric driven call - center team atmosphere with high emphasis on customer satisfaction. **Specific Responsibilities… more
- Suburban Propane (Syracuse, NY)
- …Uses this information to drive continually improving results of individuals, team and center . + Evaluates and scores call quality performance based on ... Business or related field preferred + Minimum 3 years customer contact center experience + Minimum 2...oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call Recording/Monitoring… more
- SolomonEdwards (Albany, NY)
- …Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, ... are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. -… more
- CVS Health (Albany, NY)
- …with advanced notice due to business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This...**Required Qualifications** + 1+ years of experience in a call center environment. + Experience using Microsoft… more
- Pioneer Bank (Albany, NY)
- …and productive communication through all customer points of contact into the Customer Care Center . Help enrich our customer 's lives by answering ... as after-hours operational support. + Provides resolution to any customer issue on the initial phone call ...Pioneer technology products and services and more. + Identifies customer 's needs to help customers reach their financial… more
- CDPHP (Latham, NY)
- …Customer service experience preferred. + Experience working in a fast-paced high volume call center preferred. + A background in health insurance claims and ... you to be a part of that experience. The Customer Care Representative shall assume full responsibility and ownership...productivity standards. + Ability to complete system updates. Our call center is open from 8 am… more
- Brighton Health Plan Solutions, LLC (Melville, NY)
- …issues that are often non-standard/non-routine and require some clarification. * Perform other call center functions and support projects as directed by the ... * Proactively educate the caller and validate understanding before completing the call . * Effectively transfer misdirected customer requests to an appropriate… more
- CVS Health (Albany, NY)
- …* Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic ... benefit plan details, member self-service tools, etc. * Uses customer service threshold framework to make financial ...Uses customer service threshold framework to make financial decisions to resolve member issues. * Explains member's… more