- VCA Animal Hospitals (Los Angeles, CA)
- …our clients (pet owners). The Operations Manager will bring specialized knowledge of managing call center teams to bring our call center experience - ... VCA clients. Specifically, the Operations Manager will manager our team of call center...call center KPIs + Understanding of call center financials, budgeting, and financial… more
- Lincoln Financial (Sacramento, CA)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will...volume. **What's it like to work here?** At Lincoln Financial , we love what we do. We make meaningful… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full time **Workforce Management Analyst - Call Center ** for our **Costa Mesa, CA** office! **_This is an in onsite, ... AND RESPONSIBILITIES** include some or all of the following. Manager may assign other duties as needed. + Manage...and required staff service levels are achieved + Manage call center reports utilizing WFM programs and… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for ** Call Center Quality Assurance Specialist** position to sit out of our **Costa Mesa, CA** office. **_This position is a ... excellence through monitoring, and assessing customer interactions of Contact Center Associates; documenting agent performance strengths, weaknesses, opportunities, and… more
- Providence (Brea, CA)
- …Part time **Job Shift:** Evening **Career Track:** Nursing **Department:** 7520 NURSE ADVICE CALL CENTER CA HERITAGE SERVICES **Address:** CA Brea 955 W Imperial ... **Description** Under the direction of the Supervisor/ Manager , this position is responsible for triaging incoming...your family in staying well, growing professionally, and achieving financial security. We take care of you, so you… more
- The Goodyear Tire & Rubber Company (Lake Elsinore, CA)
- …Total Solution for commercial and off-the-road fleets. **General Description** : As the Center Manager , you will be responsible for managing all location staff ... order to provide exceptional customer service while maintaining the financial integrity of the Company. You will be required...#futureofwork General Manager Truck Care, Truck Service Center Manager , Operations Manager Truck… more
- Enviri Corporation (Fresno, CA)
- …with state and federal permits for the facility as well operational and financial results of the location. In conjunction with sales, customer service, accounting, ... budget, profit growth, account retention, safety and continuous improvement. The Facility Manager will lead facility staff and operations to ensure the proper… more
- IHG (Santa Monica, CA)
- …Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center . The opening of Regent Santa Monica Beach marks a historic return ... service standards. + Report guest issues to the Spa Manager on Duty. + Conduct daily client outreach and...+ Flexible schedule including days, nights, holidays, weekends, and on- call availability. **What you can expect from us:** The… more
- CoreSite (Santa Clara, CA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- WSP USA (Costa Mesa, CA)
- …situations where additional resources may be needed to maintain service levels, consult with call center management to determine the best course of action to ... Supervisor is assigned defined responsibilities by the Customer Service Center Operations Manager to oversee a team...real-time status anomalies to operations. + Track, report, and call out real-time adherence issues. + Provide shift reports… more
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