- Amalgamated Bank (New York, NY)
- …Knowledge, Skills and Experience Required: + Minimum 3- 5 years' experience within Financial Service industry and/or Call Center environment + High ... Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly...+ Serve as back-up/overflow to provide technical and operational call center support to business clients for… more
- Broadview FCU (Buffalo, NY)
- …and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, investigates fraud, ... or complex member issues, ensuring first-contact resolution and a positive member experience within a call center environment. + Adherence to call center … more
- WMCHealth (Ardsley, NY)
- …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast Provider Solutions Inc. City/State: Ardsley,...link Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with… more
- University of Rochester (Rochester, NY)
- …Troubleshoots and resolves customer complaints. Schedule: 8 AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for ... (HH), and University of Rochester Medical Facility Group (URMFG). The Patient Financial Representative responds to patients' inquiries via telephone, MyChart,… more
- University of Rochester (Rochester, NY)
- …in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to the appropriate party. Answers ... for approval including prior authorization, and helps enroll patients in financial assistance programs and arrange timely delivery of the medication. Facilitates… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... all aspects of the process which has direct, multifaceted impact (quality, financial , patient satisfaction, etc.) on patient scheduling, treatment, care and follow… more
- WMCHealth (Hawthorne, NY)
- Call Center Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29251) Internal Applicant link Job Details: Job Summary: A Call Center Representative is responsible for… more
- SolomonEdwards (Albany, NY)
- …are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - ... Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... other Saturday. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and assistance to credit… more