- Mass Markets (Dallas, TX)
- …of a globally expanding, industry-leading organization. Looking to add an experiencedCall Center Client Account Manager Ito support complex business process ... accounts. This role will oversee enterprise and public sector client relationships and service delivery. This is...contact center clients. Experience in both contact center operations and client services or account… more
- Mass Markets (Killeen, TX)
- …contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel ... services companies in the USA, with a strong call center footprint and operations that extend across multiple countries....Serve as the main point of contact for assigned client accounts. + Ensure service delivery aligns… more
- Bank of America (Carrollton, TX)
- …providing specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking ... based on client needs + Partners with financial center leaders, performance managers, and market...service skills with ability to manage the full client end-to-end experience and problem resolution. + Has a… more
- Bank of America (Austin, TX)
- …effectively and cohesively. **Responsibilities:** + Operates as a back up financial center leader within a market + Manages client traffic, engaging and ... Market Financial Center Manager - Austin North...Market Financial Center Manager - Austin North area Austin, Texas...(fluent verbal and written) **Skills:** + Coaching + Customer Service Management + Customer and Client Focus… more
- Bank of America (Galveston, TX)
- Financial Center Assistant Manager - Galveston area Galveston, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge ... is open for the entire market and the specific Financial Center location will be based on... when teammates are absent. **Responsibilities** : * Manages client traffic, engaging and appropriately routing clients, and fosters… more
- HCA Healthcare (Plano, TX)
- …+ Days, Mid-Day, Evenings, Overnights + Weekdays and Weekends The Associate Client Support Analyst (ACSA provides support for basic incident resolution and requests ... reported to the IT Service Desk for all HCA Organizations. Responsibilities include initial...of application software products and/or infrastructure components. This call center supports a 24/7 operation. + Provide technical support… more
- Mass Markets (Dallas, TX)
- …details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries + Comply with ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...effective call handling + Follow the processes of the Client program and perform all tasks in a courteous… more
- TIAA (Frisco, TX)
- …retirement, and financial education. But this is so much more than a call center job. As a Financial Services Consultant, you will impact the lives of ... world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before...well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is… more
- Capital One (Plano, TX)
- Manager, Project Manager- Financial Services Command Center **The Manager, Project Management in the FS Command Center is a critical position that enables ... execution across our portfolio** **Creates executive-ready presentations and materials** ** Client Advisor Responsibilities:** **Cultivating and nurturing strong client… more
- Mass Markets (Killeen, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a ... center environment and the key levers to enhance performance and achieve client and financial targets + Clear, concise and practical communication skills… more